Service Manager - Gecko Hospitality
Philadelphia, PA 19107
About the Job
Job Title: PM Service Manager
Philadelphia, PA
Trendy, New American Fine Dining
$65,000.00 - $70,000.00 annually, plus bonus and benefits
Job Qualifications:
- A robust background in restaurant service and management
- Exceptional leadership skills, overseeing a team of 20+ front-of-house and bar staff
- Proficient in hiring, training, and retaining top service personnel
- Ability to troubleshoot service issues effectively
- Knowledgeable about menu planning and execution
- Able to confidently manage inventory and ensure equipment functionality
- Open to evening shifts from 2 PM to midnight
- Technologically proficient, with experience in using POS and reservation systems
- Excellent verbal and written communication skills
- Must be a team player and possess a strong sense of community
Job Responsibilities:
- Coordinate with General Manager to ensure outstanding service and adherence to brand ethos
- Oversee team of servers, food runners, hosts, and bartenders
- Plan and manage staffing schedules
- Implement training programs for new hires and seasoned employees
- Foster a positive and inclusive work environment
- Oversee beverage inventory, with responsibility for wine, beer, and liquor purchasing
- Manage relationships with purveyors
- Collate guest feedback for continuous improvement
- Maintain effective communication with back-of-house team
- Supervise daily, weekly, and monthly cleaning schedules
- Manage reservation systems and ensure menus are always updated
- Exhibit strong management skills and uphold highest hospitality standards
Our PM Service Manager plays a pivotal role in the enhancement of our guest experience.
If you are passionate about hospitality, crave an opportunity to work in an employee-first environment and believe you have what it takes to be a key player in our dynamic team, we invite you to submit your resume directly to matt@geckohospitality.com for immediate consideration.
For more info, please visit https://jobs.geckohospitality.com/jb/Service-Manager-Creative-New-American-Fine-Dining-Philadelphia-PA-65-70K-Jobs-in-Philadelphia-PA/12176413
Source : Gecko Hospitality