Service Manager - United Rentals
Braintree, MA
About the Job
Great company
Great people
Great opportunities.Job Code = Service Manager-Branch - 1E0016If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you'll be the leader of a major maintenance enterprise
You'll have the opportunity to hire and motivate an amazing team of Service Technicians
You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired
You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.What you'll do:Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processesStaff location adequately based on skills and workloadResponsible for R&M, P&L and associated costs/budgetLead, plan, measure and continuous improvement of all service and maintenance performance metricsOversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost controlEvaluate performance and promotability of team members
Identify and provide necessary skills training and regular coachingPromote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communicationOther duties assigned as neededRequirements:High School diploma required; trade-school degree a plus; bachelor's degree preferredValid driver's license with acceptable driving recordExtensive Equipment Fleet Maintenance and leadership experience5 years' service and maintenance experience and a minimum of 3 years supervisory experienceStrong motivational and leadership skillsExcellent customer service skillsStrong knowledge of maintenance accounting and P&LBasic computer skills particularly with Microsoft ExcelThis position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.Why join us?We don't just ""talk the talk!"" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family
In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureLearn more about our full US benefit offerings here.Mutual respect for the dignity and fundamental rights of all persons defines our culture
United Rentals, Inc
is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law
If you need a reasonable accommodation at any point of the application process, please email
The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
Great people
Great opportunities.Job Code = Service Manager-Branch - 1E0016If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you'll be the leader of a major maintenance enterprise
You'll have the opportunity to hire and motivate an amazing team of Service Technicians
You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired
You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.What you'll do:Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processesStaff location adequately based on skills and workloadResponsible for R&M, P&L and associated costs/budgetLead, plan, measure and continuous improvement of all service and maintenance performance metricsOversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost controlEvaluate performance and promotability of team members
Identify and provide necessary skills training and regular coachingPromote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communicationOther duties assigned as neededRequirements:High School diploma required; trade-school degree a plus; bachelor's degree preferredValid driver's license with acceptable driving recordExtensive Equipment Fleet Maintenance and leadership experience5 years' service and maintenance experience and a minimum of 3 years supervisory experienceStrong motivational and leadership skillsExcellent customer service skillsStrong knowledge of maintenance accounting and P&LBasic computer skills particularly with Microsoft ExcelThis position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.Why join us?We don't just ""talk the talk!"" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family
In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureLearn more about our full US benefit offerings here.Mutual respect for the dignity and fundamental rights of all persons defines our culture
United Rentals, Inc
is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law
If you need a reasonable accommodation at any point of the application process, please email
careers@ur.com
for assistance.United Rentals consists of a wide variety of roles with different duties and responsibilitiesThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
Source : United Rentals