Service Desk Specialist - Pueo Business Solutions

Pueo is known for bringing the best talent and unique tools to every opportunity. Pueo's Parliament (aka workforce) is composed of professionals who are seeking the opportunity to work in a small business with a flat organization that thrives on career development and independence. In support of mission and professional growth, our Parliament has supported the development of multiple patents, proprietary tools, and applications as well as trademarked processes.

Our flat organization emphasizes career development across multiple career environments (at the members own pace) and ensures those who contribute broadly are properly rewarded. Pueo has four career environments where every member of the parliament can participate. Each environment has opportunities available for all levels. Opportunities are framed by an employee's desires and capabilities, and we ensure challenges, growth, and unique experiences are available for employees at all levels.

Our Career Environments (Program, Functional, Service, and Leadership) provide numerous opportunities for employees to invest in their personal growth and those things that offer fulfillment. We invest in helping our members create and execute their career development plans.

Our Pods (small teams of 5 or less) are comprised of personnel with similar skillsets to ensure mentorship, understanding, and peer support.

Qualifications: 

• Active Top Secret / SCI with Counter-Intelligence Polygraph  

• 5+ years experience in Service Desk management.

• DoD 8570/8140 compliance or information assurance certification commensurate with technical objectives and services required within the task order.

• Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order.

Education: 

• Bachelor's degree, or 10+ years or more of practical experience, in service support management

Resources For Applicants At Pueo Business Solutions, we strive to build and maintain an environment where employees from all backgrounds are valued, respected, and can succeed. You will also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives. Pueo Business Solutions is proud to be an Equal Employment Opportunity employer We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. A notice describing Federal equal employment opportunity laws can be viewed here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and here: https://www.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf . You may also view the https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Pueo Business Solutions will also consider for employment qualified applicants with criminal histories consistent with relevant laws.