Service Center Manager (Boston) - Nesco Resource
Walpole, MA
About the Job
Service Center Manager - Boston Territory
We are seeking an experienced Operations professional with a Sales background to manage our Boston territory as a Service Center Manager. This role will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center.
Responsibilities:
- Oversee sales, profit, and quality of area operations
- Conduct regular sales calls on existing major accounts and establish new client relationships
- Provide proposals and service contracts for our services and repair work
- Review and sign contracts within authorized limits
- Collaborate with Region Director, Regional Sales Manager, and Marketing Services to promote new business
- Develop and review Area Profit Plan
- Lead regular management committee meetings
- Coordinate weekly invoicing and monthly status reports
- Review and audit field jobs
- Supervise, ensure safety, and provide technical training for Field Engineers and Technicians
- Coordinate and schedule work for technicians with customers
Qualifications:
- Minimum five years of experience in the Industrial Service Industry
- Strong communication, supervisory, organizational, and management skills
- Proficiency in Microsoft Office suite and internet research
- Willingness to travel overnight for field work and company meetings (25% travel time required)
- Valid driver's license with a clean driving record
Education and Certifications:
- Four-year degree or graduate of Electrical Technical School or Military equivalent
- BSEE/BSEET preferred
If you are a motivated professional with a passion for customer service, technical expertise, and leadership, we encourage you to apply for this exciting opportunity to lead our Boston Service Center team.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.