Service BDC Representative - Hendrick Automotive Group

Hendrick Honda (South Blvd)

Location: 8901 South Boulevard, Charlotte, North Carolina 28273

Service BDC Representative Job Description:

Are you looking for a stable company to grow with? Build your career with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team! We are looking for quality teammates who are eager to learn new skills and seek opportunities for growth within a rewarding business industry!

As a Business Development Representative (BDC), your day-to-day includes interacting with customers over the phone/internet, building positive relationships, and managing service appointments. Top performers possess excellent communication, organization, and interpersonal skills with an ability to showcase our products and services in a compelling way!

• Location: Hendrick Honda South Blvd. (Charlotte, NC).

• Schedule: Full Time, Monday-Saturday, day/afternoon/weekend shifts, business hours 7:00am-6:00pm.

• Pay Range: $17 per hour.

Benefits:

• The Best Dealership Facilities in the Area

• 401(k) with Company Match

• Largest privately owned auto group in the country, GREAT career growth potential

• Paid Medical - NO COST Employer Healthcare and Prescription Plan

• Generous paid time off/vacation and sick days

• Basic Life Insurance

• NO COST Employee Assistance Program

• Paid Factory Training

• Comprehensive employee recognition/rewards programs

• Hendrick Automotive Group is a back-to-back winner of Automotive News’s Best Dealership to Work For Award

• Successful Team approach with Doing Business the Right Way Focus

Qualifications:

• High School Diploma or equivalent.

• 1 year of direct customer service experience preferred (retail or similar fast-paced environment).

Essential Job Skills:

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Ability to handle customer inquiries in a professional and efficient manner.

• Ability to memorize scripts for products and services.

• Computer literacy and ability to use customer databases.

• Confidence in ability to use technology and multi-task.

• Ability to build relationships with customers.

To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. For more information, please visit www.hendrickcareers.com. Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. #CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit