Service Advisor / Automotive Service Consultant - Medina Auto Mall

Automotive Service Advisor

Medina Auto Mall Chrysler Dodge Jeep and GM is looking for experienced Service Advisors to join their industry-leading service team!

Job Responsibilities:

• Consult and interpret customer needs for the mechanics
• Serve as the primary point of contact for all automotive service and repair matters
• Understand customers’ problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and mechanics
• Continuously keep the customer updated on repair needs and completion times