Senior Travel Specialist at Constellis
Virtual, VA 20191
About the Job
POSITION SUMMARY
If you're passionate about working as a Senior Travel Specialist for a leading-edge government security company, Constellis has a great opportunity for you! Since 2010, Constellis has provided end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure in the US and globally. Constellis is hiring a Senior Travel Specialist t to be part of a dynamic and growing team.
In this role, you will be responsible for promoting travel philosophy and services through good customer service techniques.
RESPONSIBILITIES
- Oversee quality control and accuracy on all ticketing and reservations made by the travel specialist staff
- Ensure department meets all Export Compliance requirements and applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines
- Ensure tickets and reporting meet cost reimbursable requirements
- Track refunds for unused tickets
- Arrange airline, hotel and car rental reservations, including changes and exchanges for travel
- Respond to requests for price quotations for domestic and international itineraries, and inquiries concerning routes, accommodations and other travel details via telephone and/or e-mail in an efficient and timely manner
- Promote acceptance of fares, rates, and suppliers that match company travel program policy and negotiated contracts; apply discount programs as appropriate
- Review airline, ground transportation and lodging rates and cross references government rates where applicable
- Stay informed of all airline rules, regulations, and current affairs
- Communicate information accurately and appropriately
- Prepare and/or process documents, review for accuracy and completeness; compare elements for consistency or logical relation, and update information and/or evaluates against policy
- Assist in tracking and updating database as it relates to travel
- Work with travel team to ensure financial goals are met
- Support 24/7 environment, making travel and possible financial decisions
QUALIFICATIONS
- High school diploma or equivalent required
- Five (5) years of experience in corporate or commercial travel required; international experience preferred
- Strong computer skills are required, including MS Office Suite and Internet skills
- Experience with World Span/Travelport+ (required)
- Effective oral and written communication skills with all levels of the organization
- Strong organizational skills with the ability to manage time and multiple priorities to completion
- Problem solving skills with an analytical thought process
- Concur experience (preferred)
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
- Medical, Vision & Dental Insurance
- Paid Time-Off Program & Company Paid Holidays
- 401(k) Retirement Plan
- Insurance: Basic Life & Supplemental Life
- Health & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Personal Development & Learning Opportunities
- On-the-job Training, Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.
#LI-Remote