Senior Technical Writer at Cornerstone TTS

Technical Writer

Long term Contract

Dallas, TX

CornerStone Technology Talent Services (TTS) is seeking a highly skilled Technical Writer to join our team. This is an excellent opportunity for a motivated individual with strong experience in documenting business processes, workflows, and operational procedures. The ideal candidate will have advanced skills in creating clear, concise, and well-structured documentation for various business departments, and a process-driven mindset.

Key Responsibilities:

Operational Documentation:

· Document business processes, workflows, and operational guidelines for departments such as HR, Legal, Administration, Scheduling, and 401K.

· Map out and document procedures, interdepartmental collaborations, and governance structures.

Visual Documentation:

· Create technical diagrams, workflows, and data flow diagrams using MS Visio to visually represent business processes, information flows, and governance structures.

Expert MS Word Usage:

· Leverage advanced features of MS Word such as styles, indexes, cross-references, and structured formatting to create complex documents that maintain consistency and clarity.

Liaison Role (Business Analyst Skills):

· Act as a liaison between business units and other teams to gather detailed information through interviews and stakeholder collaboration.

· Translate operational information into clear, structured documentation.

Process-Oriented:

· Analyze and document complex business workflows and operations in a logical, easy-to-follow manner.

· Clarify how departments function and interact, with a focus on detailing processes and how they are executed and managed.

Ideal Candidate Qualifications:

Writing Samples:

· Must provide writing samples of operations guides or similar documentation that demonstrate your ability to organize and write for business processes.

Collaborative and Calm Demeanor:

· Excellent collaboration and communication skills are essential. You should be able to work with various stakeholders, gathering information efficiently and avoiding overcomplication.

· A calm and professional demeanor is a must to foster smooth collaboration without causing stress to the team.

Additional Skills:

· Experience across industries is acceptable, but prior experience in documenting operational processes in finance (e.g., 401K operations), HR, legal, or administration is preferred.

· Strong organizational skills and attention to detail.

· Proficiency in MS Visio and advanced MS Word skills are mandatory.

· Clear and concise writing style with a strong focus on process documentation.

· A business-focused mindset, capable of understanding and documenting how departments function and interact within an organization.

· Ability to work calmly under pressure in a busy, collaborative environment.