Senior Solutions Architect - Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Join Elastic as a Solutions Architect, where youll serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. In this role, youll address our customers’ business challenges using the Elastic Stack, engage with the Elastic community through events and programs, and drive sales through our partner ecosystem. We’re looking for someone who values continuous improvement, embraces learning, and thrives on questioning the status quo.

What You Will Be Doing

• Act as the primary technical contact for accounts and account managers within your assigned territory.

• Understand customers’ goals and objectives, and communicate how Elastic’s offerings address their unique needs.

• Build and maintain value-driven relationships across all levels of customer organizations.

• Participate in all phases of the sales process—from discovery to securing the technical win.

• Deepen your expertise in Elastic products to showcase their value in sales meetings, meetups, and conferences.

• Provide strategic guidance to the sales team on positioning Elastic’s products, solutions, and services effectively.

• Create tailored collateral, collaborate with teammates, and contribute to programs that meet individual customer needs.

• Act as the voice of the customer, sharing insights on needs, gaps, and potential product enhancements with engineering and leadership teams.

• Pursue personal and professional growth by expanding both your technical and sales skills through self-driven learning and Elastic’s development programs.

What You Bring

• Proven success in a technical presales role with experience in selling and implementing technology that builds trust with customers.

• Strong technical expertise with a hands-on approach to learning, troubleshooting, and problem-solving.

• Ability to create and deliver tailored demos that address specific customer needs and showcase product capabilities.

• Excellent communication skills and a proven ability to articulate and promote the value of modern software platforms and technologies.

• A track record of developing innovative solutions and architectures that solve customer challenges or help outpace competitors.

• Influential and persuasive, with the ability to inspire both small and large groups.

• A true passion for continuous learning and curiosity. You dedicate as much effort to your personal development as you do to nurturing your professional relationships.

• Willingness to travel up to 30%