Senior Salesforce Engineering Manager - Marketing Cloud - Ascension
Remote
About the Job
- Department: Studio Engagement Services
- Schedule: Full-Time Monday - Friday 8am-5pm CT
- Location: Remote
Ascension is looking for an experienced Software Engineering Manager within our Engagement Services department to lead product development on the Salesforce platform.
You will be leading a team of software engineers that are passionate about building products that serve using state-of-the-art solutions and tools. You will work closely with the product manager, user experience manager, and your software engineering team. Engaging your experience and software engineering expertise to solve complex problems, deliver highly scalable, quality software solutions while also mentoring and growing your team members. Equally important will be your continual growth and development as a software engineering professional.
Responsibilities:
- Build a high-performing software engineering team
- Enable your team's success, and clear blockers
- Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation
- Regularly participate in scrum activities, design reviews, code reviews and status updates
- Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation
- Evaluates effectiveness of implemented solutions to inform future trade-off decisions
- Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively
- Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives
- Technical mentorship & coaching of team members
- Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction
- Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate
- Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed.
- Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise
Required Experience/Skills:
- 7+ years of professional software development experience with 2+ years of leadership or management experience
- Experience with Salesforce Marketing Cloud required.
- 3+ years experience and expert in designing, developing, and consuming Restful API’s.
- Experience in designing and developing complex, scalable, performant and user experience-centered solutions on the Salesforce platform.
- Expertise in microservice architectural patterns and design
- Expertise in Salesforce configuration and programmatic customization.
- Expert-level understanding of relational databases
- Fluency in a high-level Object-oriented programming language and strong knowledge of OOAD, design patterns, data structures, and algorithms
- Experience implementing APIs, bringing data to and from the Salesforce platform
- Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives
- Strong verbal and written communication skills
Work Experience:
- 3 years of experience required.
- 5 years of experience preferred.
- 1 year of leadership or management experience preferred.
Characteristics We Seek:
- Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.
- Learn and grow professionally. We strive for continuous improvement of our Digital Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.
- Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.
- Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.
- Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.
- Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.
- Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.
- Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.
Education:
- Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.
- High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
Work Experience:
- 3 years of experience required.
- 5 years of experience preferred.
- 1 year of leadership or management experience preferred.
- 3 years of experience required.
- 5 years of experience preferred.
- 1 year of leadership or management experience preferred.
Additional preferences:
- Experience with Sitecore
- Experience with TDD
- Experience with PCF and GCP
- Experience with healthcare data standards (HL7, FHIR)
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Why Join Our Team:Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer:Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
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