Senior Infrastructure Engineer at Vaco, LLC
Richmond, VA 23219
About the Job
Essential Duties and Responsibilities:
- Recommending, designing, and implementing new technologies to support business initiatives
- Partnering with Security organization to remediate any vulnerabilities and ensure all assets are secure
- Monitoring and maintaining virtual environments to contain 400+ Windows and Red Hat virtual machines across Nutanix Acropolis and Azure
- Mentoring junior engineers
- Providing subject matter expertise on end user and data center technologies
- Continuously improving processes and documentation for Infrastructure assets
- Creating and maintaining Windows Server Templates in Nutanix
- Supporting business services by completing requests and resolving incidents in documented SLA timings; as well as following all change management processes
- Ensuring security solutions, policies, and procedures are sufficient to meet and respond to threats to our data and endpoint infrastructure
- Assisting in streamlining project requirements, create test and implementation plans, as well as identifying potential gaps to ensure successful project delivery
- Identifying automation opportunities within daily tasks and leveraging PowerShell or other scripting languages to automate repeatable tasks
- Balancing operational and project related activities, ensuring both are delivered correctly and timely
- Providing delivery of service requests through a ITIL based Service Management process
- Recommending and providing technical support processes, metrics, and SLAs
- After hours and weekend work may be required as situations arise.
- Other duties as assigned
Required Skills and Experience:
- Knowledge of system administration processes and best practices
- Ability to learn new technologies and assist others in learning new technologies
- Troubleshooting skills and problem resolution abilities
- Expert knowledge within Active Directory and Group Policy
- Strong experience with Microsoft DNS, DHCP and DFS.
- Working knowledge of Red Hat Enterprise Linux, Rubrik or similar backup architecture
- Working knowledge of Public Key Infrastructure
- Extensive experience with networks, Microsoft Server, O365, Azure
- Extensive experience with data-center management, system security, and Nutanix hyper-converged infrastructure.
- Excellent customer service and verbal communication skills
- Excellent written skills and desire to document network infrastructures
- Experience with working in an ITIL or similar service operational environment
Desired Skills:
- Palo Alto firewall experience
- Citrix NetScaler or load balancing experience
- Zscaler Secure Private Access experience
- Nutanix Flow or virtual machine micro-segmentation experience preferred
- Microsoft Azure networking knowledge a plus
- Experience working with a Network Access Control solution
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.