Senior Director, Delivery Management - EPAM Systems
Boston, MA 02298
About the Job
Step into a pivotal role as our Senior Director of Delivery Management, where youll lead the orchestration of complex, multidisciplinary projects across dynamic teams. Working alongside Account Managers, Project Managers, and Solution Architects, you will ensure the highest standards of delivery are met within the scope of the Product Delivery Roadmap. Your leadership will be instrumental in hiring skilled teams, setting development standards, and driving key technology decisions. Engage directly with business stakeholders and executive leadership to align our goals with client needs, fostering transparent communication and proactive problem-solving. This high-impact position offers the opportunity to innovate, lead, and achieve transformative results at the intersection of technology and business. Join us to lead, inspire, and deliver excellence.
Responsibilities
• Alongside other EPAM members such as Account Managers, Project Managers, and Solution Architects, you will lead the initiation, planning, and execution of complex, multidisciplinary projects (often united in a program) while ensuring EPAM delivery standards are met
• Work with business stakeholders, executive leadership, and EPAM delivery team to define the Product Delivery Roadmap
• Create (or adjust existing) development standards
• Hire skilled teams based on project landscape and complexity
• Be able to dig into any issue within the delivery organization and provide necessary leadership to the team to find optimal solutions (architecture, project management, business analysis, Agile questions, quality assurance, etc.)
• Lead, coordinate, and drive decision-making process for key technology decisions
• Align EPAM and Client architecture teams; act as a mediator to find a compromising decision where needed
• Develop, maintain, and update integrated project/program plans, and ensure alignment of these plans across functions and with team leadership
• Track and communicate with key client stakeholder roadmap execution status. Provide transparency for any changes in delivery dates (reasons, risks exploded, mitigation plan)
• Lead cross-functional analysis, technology, and quality assurance teams to achieve key program objectives within a portfolio
• Establish effective, accurate, appropriate, and timely communication within cross-functional teams to achieve key program objectives
• Provide updates on key issues and progress to Sr. Management both within EPAM and at the client
• Proactively identify issues and provide general guidance to resolve program and team challenges
• Develop practical solutions to achieve program productivity and quality goals and objectives
• Develop, maintain, and update integrated project/program plans, and ensures alignment of these plans across functions and with team leadership
• Maintain knowledge of current status, milestones, issues, and key data for assigned programs and serve as the conduit of information and updates
• Provide input and general guidance to the team for presentations and updates to management and outside collaborators where applicable
• In collaboration with senior team members, you will assist in formulating and executing the strategy for advancing EPAM programs to successful completion
Requirements
• Bachelors degree in computer science or related field
• Strong background in Software Delivery Management and Solution Architecture
• Must have experience leading complex delivery of software engineering services in a Professional Services capacity
• Experience in establishing and managing a multi-project setup
• Experience working in a pre-sales environment from solutions to client communication, is highly desired
• Knowledge of software development/Product lifecycle, methodologies (Agile, Kan-ban, Waterfall), and IT Roles
• Ability to apply a wide range of approaches and techniques to deliver the end product to the end customer
• Able to advise top management on business opportunities, frameworks, and setups for the best possible business outcomes
• Proven track record of managing delivery of organization of 70-150+ FTEs
• Hands-on experience in technology and software engineering practices with the ability to supervise and suggest competitive technical decisions and ensure a winning mix of delivery practices applied to the project
• Proven track record in creating, representing, and landing best delivery concepts and pushing through the organization from idea to inception and productive use
We offer
• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program