Senior Developer Experience Designer - Rise8
San Antonio, TX
About the Job
Your Dream. Our Team.
About Rise8
We're transforming the United States Government and we know that takes a dream team.
We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can't find anywhere else.
At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process.
We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.
Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software.
Rise8 is certified as a Great Place to Work with 100% of employees saying they love working here.
About You
- You want to make tomorrow better than today.
- You have a passion for high-speed security and you care about risk management over compliance.
- You believe the biggest vulnerability in any system is time. You live to securely reduce cycle time.
- You enjoy daily decision making and real product delivery.
- You help ensure project success and client satisfaction.
- You enjoy collaborative teams, pairing with team members, and inviting your clients to participate.
- You like to work alongside, and learn from, lean and agile leaders.
- You are a creative problem solver who is comfortable with uncertainty.
- You're a curious and keen learner who thrives on enhancing your (and our) practices and knowledge.
Design at Rise8
At Rise8, we inspire change in software cultures to prioritize rapid delivery of end-user outcomes. As a Designer here, you'll transform clients unfamiliar with design-thinking and user research into agile and empathetic problem-solvers. Your role involves hands-on work and mentorship around User Centered Design principles, "double diamond" processes, and establishment of feedback loops through research and prototyping.
We value versatile, "full stack" Product Designers that own the holistic user experience for their product or service. Our Designers are researchers, service designers, brand strategists, and interface designers, all in one. Each project will require a different blend of skills depending on client needs. While not required to be an expert in all areas, a growth mindset to develop in less familiar domains is essential.
Designers will spend most of their time embedded in a cross-functional team for a single product or service. As such, we come together as a broader Rise8 design community to share and evolve our practices across teams.
Senior Developer Experience (DX) Design Role
Because Rise8 is a professional services company focused on improving the software delivery practices of customer organizations, growing in your career here means having more of an impact as a consultant.
At Rise8, our Senior Developer Experience Designers (SDXD) are expected to be a design lead within a cross-functional team and own the end-to-end developer experience for their technical product or service. In this DX role, the end users will be developers and the SDXD will deploy research techniques to learn and design a better experience for them. A SDXD will look into ease of use, documentation effectiveness, efficiency of developer workflows, availability of support and overall satisfaction with the development process.
In addition to being a lead within a team, Senior Designers are additionally expected to be local leaders and demonstrate design thought-leadership across teams that creates a positive impact on an organization's design culture.
Qualifications
- 6-10 years experience in a product design, service design, engineering, UX, or related field.
- Bring deep experience in at least one of the three facets of DX design and curiosity to grow in the others: User Research, Engineering and/or Service Design.
- Technical knowledge around software engineering, platforms and deployment practices to aid in designing developer-facing experiences.
- Experienced in user research methodologies and can educate others.
- Able to lead design from research through implementation.
- Experience designing different solutions for different use cases (consumer facing to internal).
- Experience using modern design systems and frameworks (eg. iOS, Android, Bootstrap, Material Design, Tailwind, USWDS, etc.)
- Ability to work in and apply design processes in agile environments.
- Experience and curiosity within agile and lean philosophies.
- Experience working with clients or stakeholders in a consulting role.
- Active member of the design community.
- Ability to travel up to 20%.
- Ability to obtain a security clearance for US Government work.
Preferred Qualifications
- Have experience coaching client designers in user-centered design practices through "pairing" enablement.
- A toolbox of various talks and workshops you've led to improve design practices in an organization.
- Strong facilitation skills.
- Experience working on cross functional software teams
- Experience with DoD, especially at a DoD "Software Factory."
- Currently holds a security clearance.
Salary
The annual salary range for this role as it is posted is $133,358.00 to $200,037.00 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.
Benefits
- Flexible schedule in a 100% distributed workforce
- Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage.
- Retirement: 401k match at 10% gross pay.
- Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 10 Federal holidays, your birthday, jury duty, and bereavement.
- Education & Training: Accrued budget of up to $4,000 per year for classes, travel, events, and materials.
- Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 50% reimbursement on a variety of wellness activities and products, up to $500 per calendar year.
- Equipment: We offer a MacBook Pro and multi-port adapter.
All of Rise8's work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation.
Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.