Senior Customer Service Representative - Peoples State Bank

Job Summary:

• Responsible for providing service excellence, cross-selling products and services and conducting financial transactions for our customers while following bank procedures.
• Possess product knowledge and promote a sales culture. Exercise discretion, judgment, and initiative regarding transactions, inquiries, and cross-selling opportunities.

Education and Experience:

• High school diploma or general education degree (GED) plus previous customer service, cash handling and sales experience demonstrating strong customer service skills, sales/referral results and a proactive desire for self-development; or a similar external customer service position that has demonstrated sales skills and results.
• Sales orientation with the ability to meet specific monthly and annual goals.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks simultaneously in a fast paced environment.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.