Senior Consumer Lines Underwriter-Warranty - American International Group

AIG Warranty is hiring a Senior Underwriter. As a Senior Underwriter you will be responsible for supporting the Head of Underwriting, North America, in underwriting activities including: developing and managing appropriate premium rates for a variety of products across industries such as major appliance, consumer electronics, home warranty, portable electronics, and HVAC/R in accordance with Underwriting Authority and Guidelines; assisting junior team members in building current or new opportunities; supporting junior team members in developing technical and underwriting skills; working with actuarial teams in pricing activities; building new products with marketing and business development teams; and other underwriting and actuarial activities as-needed.

This role’s responsibilities include the coordination, analysis and reporting of loss results, developing and implementing pricing proposals or rate adjustments, and business reviews with both internal and external business partners. The Underwriter will also identify program risks, process improvement opportunities and claim trends and work with the functional departments to implement necessary change. 

This underwriting role will focus on supporting a variety of tasks and underwriting activities and experience in the HVAC/R, home warranty, or consumer electronics space is strongly desired.
 

Essential Duties and Responsibilities:

• Develop client pricing proposals and work with actuaries where required.
• Respond to stakeholder questions throughout the client lifecycle.
• Extract, transform, and analyze complex data sets ensuring the highest data quality and integrity.
• Assume client relationship and consulting responsibility for select accounts. 
• Accountability for underwriting results and loss performance associated with assigned accounts.
• Design and implement business processes to eliminate or minimize losses and reduce operational and insurance costs.
• Analyze loss projections and assumptions, and substantiate, with back-up data and research, all findings.
• Utilize data analytics and root cause analysis to identify drivers of premium pricing.
• Communicate performance and underwriting findings to internal and external business partners. 
• Develop and execute action plans as needed to remediate unfavorable loss and expense performance to strengthen the combined business performance.
• Maintain highest level of documentation for accounts – original premium development support and decision-making process, operational considerations, and all related data to support subsequent pricing adequacy reviews.
• Act as a mentor to junior-level underwriters.

Essential Knowledge, Skills, and Abilities:

• 3+ years of underwriting experience.
• Bachelor’s degree in finance, accounting, business, or other related studies required.
• Advanced proficiency in Microsoft Excel. Intermediate knowledge of other Microsoft Office applications.
• Understanding of SQL or other data extraction and manipulation tools is preferred.
• Strong PC skills; proficient in Excel, experience in SQL preferred
• Culture: Demonstrate commitment to:  Excellence, Teamwork, Innovation, Initiative, and Can-do Attitude.
• Presentation: Excellent presentation skills with a strong customer focus.
• Communication: Develop rapport with Internal stakeholders and industry leaders.
• Financials: Understanding of financials, profitability, and pricing.
• Execution: Ability to develop, implement and provide oversight to processes that provide positive results.

Beneficial Knowledge, Skills, and Abilities:

• Analytical propensity with strong attention to detail
• Technical knowledge or experience in the home warranty, consumer electronics, and the heating, ventilation, and air conditioning (HVAC) industry strongly desired
• Excellent verbal and written communication skills
• Disciplined work ethic; embodies a passion for personal excellence and exceeding status quo performance
• Ability to manage multiple priorities
• Excellent organizational skills; ability to take initiative and work independently
• Excellent interpersonal and leadership skills – experience leading and executing cross-functional projects
• Experience working with large data sets to derive key pricing selections, perform data analytics, and create on-going reporting.
• Professional attitude, enthusiastic, and reliable
• Results oriented, able to execute under pressure

#LI-AC1 #Underwriting#warrantyunderwriting#hvacwarrantyunderwriting

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Service Net Warranty, LLC