Senior Business Process Specialist - Skanska USA
Seattle, WA 98102
About the Job
The Senior Business Process Specialist will be responsible for analyzing, designing, and implementing Business Process Automations to improve efficiency and effectiveness across the business. They will work in alignment with other similar groups and in accordance with the company’s overall Business Process strategy. This role requires an understanding of construction and business operations, strong analytical skills, data literacy, and the ability to work collaboratively with various departments and individuals.
Required Qualifications:
- Bachelor’s degree in business administration, construction management, engineering, or a related field.
- Minimum 5 years prior relevant experience.
- Experience in construction operations is desired
- Strong data literacy, analytical and problem-solving skills.
- Excellent communication, collaboration, and interpersonal skills.
- Proficiency in process mapping and data analysis tools (Visio)
- Experience converting and automating workflows in Power Automate (DPA required, RPA is a nice to have), Power Apps (Canvas + Model Driven Apps), Office 365, Power BI, MS Forms, and SharePoint.
- Experience with Microsoft Lists, Teams, and Box is desirable
- Additional systems experience with other systems such as QuickBase, Monday.com etc. is beneficial but not required
- Ability to work independently and as part of a team and have a growth mindset with the aptitude to continuously learn
- Experience managing projects, including planning, execution and monitoring to ensure process improvements are implemented successfully.
- Detail-oriented with strong organizational skills.
Preferred Qualifications:
- Experience with Lean, Six Sigma, or other process improvement methodologies.
- Certification in Business Process Management (BPM) or related fields.
- Knowledge of project management principles and practices.
Duties and Responsibilities:
Short Term
- Ability to connect with all levels of employees both project and office based, to build and develop relationships with stakeholders. Through these relationships, they will understand processes and challenges, map out business processes, and develop optimal process automation solutions based upon meetings. Review process maps with stakeholders to establish consensus/approval.
- Develop and test apps and automation tools using the Microsoft Power Platform (Power Apps / Power Automate) utilizing industry and company best practices, including standards and templates. Advanced technical expertise and guidance will be available to provide assistance using existing resources. This role will require the candidate to do development work as well as serve in an oversight role.
- Gather and document potential automation use cases, utilizing multiple methods including existing use case backlog, internal survey results, and stakeholder discussions.
- Determine use case prioritization coordinating with other groups to support the evaluation of potential automation use cases. Work on prioritization and development status with stakeholders on an ongoing basis.
- Identify where processes may differ across projects/regions to identify optimal opportunities for automation.
- Coordinate with business stakeholders and other developers to develop and roll out materials including communications, training content, and a support model.
- Create a support model for issues for end users and citizen stakeholders
- Reduce burdens on all employees by implementing easy to use systems that reduce overhead and drive efficiency
- Monitor usage of developed tools. Evaluate feedback for future enhancements and track/implement with ongoing backlog.
- Collaborate with existing groups that have been working in this area to supplement efforts and advance the enterprise using Business Process Automation.
- Keep abreast of the Process Automation landscape understanding vendor roadmaps, other systems, reviewing upgrades, and charting a strategic vision for future growth
- Establish and administer budgets and schedules associated with projects so that they stay on track, deliver when promised, and are on budget
Long Term
- Maintain, update and assist in establishing the Citizen Developer Strategy including standards, templates, and common elements, training materials, etc. so that end users’ experiences are consistent and organized logically across all geographic locations and groups.
- Maintain and update USB’s overall Citizen Developer Strategy, including standards, templates, common elements, training materials, etc. for other citizen developers across the business.
- Coordinate with and support citizen developers in their local efforts
- Ensure that standards are enforced for citizen developers including documenting programming so that as people rotate out of the company, the processes can be maintained
- Serve as the primary Business Process lead to work with groups throughout the company
Background Check Required
Skanska is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, sexual orientation, gender identity, national origin or citizenship status, disability, status as a protected veteran, or any other protected characteristics under federal, state, or local law.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we’re one of the world’s largest development and construction companies. We operate in select markets throughout the Nordics, Europe and the United States. Skanska in the U.S. is headquartered in New York City with 29 offices around the country. In 2022, construction in the U.S. generated $6.9 billion in revenue, and as a developer in the U.S., Skanska has invested a total of $3.5 billion in commercial and multi-family projects. Together with our customers and the collective expertise of our 6,500+ teammates in the U.S. and 28,000+ globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents
Search Firm and Employment Agency Disclaimer
Search Firm and Employment Agency Disclaimer Skanska USA Human Resources (“Skanska HR”) provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively “Skanska USA”). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor (“Vendor”). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR.