Senior Benefits Operations Manager - 5422497004_1-6854 - Cribl
Phoenix, AZ
About the Job
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6867532
Cribl does differently.
What does that mean? It means we are a serious company that doesn't
take itself too seriously; and we're looking for people who love to get
stuff done, and laugh a bit along the way. We're growing rapidly -
looking for collaborative, curious, and motivated team members who are
passionate about putting customers first. As a remote-first company we
believe in empowering our employees to do their best work, wherever they
are.
As the data engine for IT and Security many of the biggest names in the
most demanding industries trust Cribl to solve their most pressing data
needs. Ready to do the best work of your career? Join the herd and
unlock your opportunity.
About the Opportunity
This dynamic role is responsible for the vision, strategy, selection,
and implementation of Cribl's benefits programs, including both the
technical stack and overall program design. As a remote-first company,
Cribl delivers People programs through technology, making seamless
solutions critical to a positive employee experience. We're looking for
someone who is passionate and tech-forward, with an operational mindset,
attention to detail, excellent vendor management skills, and
sophisticated creative problem-solving abilities. Benefits and time-away
programs are a significant reason people come to and stay at Cribl; this
role is key to making the experience exceptional for our employees (our
"goats") and their families.
In our hyper-growth stage, this role will be instrumental in maturing
Cribl's Benefits experience. Responsibilities include enhancing systems
architecture, improving automations and integrations, and delivering
human-centric processes to create a frictionless employee experience
while driving excellence with our outsourced vendors and partners. This
role requires in-depth expertise in Benefits, as well as experience
leading large-scale transformations, including implementing new systems
and vendors, and consolidating or deprecating existing ones.
Beyond technical and operational knowledge, this role requires the
ability to communicate and influence a wide range of audiences,
including internal and external stakeholders, both technical and
non-technical. The transformational work ahead also demands strong
project management skills, as this role will oversee multiple
initiatives across the Benefits portfolio. Responsibilities include
building business cases, articulating the financial impact of decisions,
and guiding executive leadership on Benefits and Total Rewards
strategies.
Day-to-day responsibilities may include running RFPs for new carriers or
benefits, managing annual renewals and open enrollment, troubleshooting
technical issues, or designing and launching new employee experiences.
This role collaborates closely with Cribl's US-based benefits broker
team, carriers, contingent workforce, and various internal teams,
including People Operations, People Business Partners, Compensation,
Talent Acquisition, Talent Success, and Finance (Payroll, FP&A, and
Procurement). It reports to the Director of People Operations within the
People Team.
What You'll Accomplish
- Through a series of transformational, benefits-related projects,
scale our Benefits programs from a 750-person to 1500+ benefits
experience.
- Lead the transition of new benefits administration technology; we
are moving to Workday HCM & Workday Ben Admin in June of 2025.
- Provide thought leadership for our globalized People strategy;
evaluate, recommend, build a roadmap for Benefits-related policies,
technology, services and new programs.
Deep analysis of existing processes and integrations; through this
develop a roadmap of repairs and enhancements and execute against
the roadma .
- Lead RFPs, selection and implementation of any new or changing
carriers and partners
- Use data to make decisions and drive strategy; develop and
administer a US benefits survey, obtain and analyze benchmarking
data
- Lead troubleshooting activities when technical or employee issues
arise (e.g. integration errors, incorrect deductions); design and
implement durable solutions to ensure issues won't occur again.
- Interpret statutory and Cribl policies related to time away programs
(leave of absence, annual leaves, medical leaves) and design process
and systems configurations to support administration.
- Drive excellence in performance and hold vendors accountable; lead
through QBRs and post-mortems to ensure our employees are receiving
high quality benefits and time away experiences.
- Interpret compliance-related requirements and translate them into
processes or systems design to maintain compliance. Maintain a pulse
on changes in US benefits and time away policies and laws,
anticipating changes that may impact program or systems designs.
- Participate as a key member in a transition to Workday; provide
requirements, design process, partner with carriers to ensure new
integrations/feeds/automations are built and implemented, test and
fully migrate to new Ben Admin tool.
What You'll Bring
Extensive subject matter expertise and lea
information, please see: https://www.azjobconnection.gov/jobs/6867532
Cribl does differently.
What does that mean? It means we are a serious company that doesn't
take itself too seriously; and we're looking for people who love to get
stuff done, and laugh a bit along the way. We're growing rapidly -
looking for collaborative, curious, and motivated team members who are
passionate about putting customers first. As a remote-first company we
believe in empowering our employees to do their best work, wherever they
are.
As the data engine for IT and Security many of the biggest names in the
most demanding industries trust Cribl to solve their most pressing data
needs. Ready to do the best work of your career? Join the herd and
unlock your opportunity.
About the Opportunity
This dynamic role is responsible for the vision, strategy, selection,
and implementation of Cribl's benefits programs, including both the
technical stack and overall program design. As a remote-first company,
Cribl delivers People programs through technology, making seamless
solutions critical to a positive employee experience. We're looking for
someone who is passionate and tech-forward, with an operational mindset,
attention to detail, excellent vendor management skills, and
sophisticated creative problem-solving abilities. Benefits and time-away
programs are a significant reason people come to and stay at Cribl; this
role is key to making the experience exceptional for our employees (our
"goats") and their families.
In our hyper-growth stage, this role will be instrumental in maturing
Cribl's Benefits experience. Responsibilities include enhancing systems
architecture, improving automations and integrations, and delivering
human-centric processes to create a frictionless employee experience
while driving excellence with our outsourced vendors and partners. This
role requires in-depth expertise in Benefits, as well as experience
leading large-scale transformations, including implementing new systems
and vendors, and consolidating or deprecating existing ones.
Beyond technical and operational knowledge, this role requires the
ability to communicate and influence a wide range of audiences,
including internal and external stakeholders, both technical and
non-technical. The transformational work ahead also demands strong
project management skills, as this role will oversee multiple
initiatives across the Benefits portfolio. Responsibilities include
building business cases, articulating the financial impact of decisions,
and guiding executive leadership on Benefits and Total Rewards
strategies.
Day-to-day responsibilities may include running RFPs for new carriers or
benefits, managing annual renewals and open enrollment, troubleshooting
technical issues, or designing and launching new employee experiences.
This role collaborates closely with Cribl's US-based benefits broker
team, carriers, contingent workforce, and various internal teams,
including People Operations, People Business Partners, Compensation,
Talent Acquisition, Talent Success, and Finance (Payroll, FP&A, and
Procurement). It reports to the Director of People Operations within the
People Team.
What You'll Accomplish
- Through a series of transformational, benefits-related projects,
scale our Benefits programs from a 750-person to 1500+ benefits
experience.
- Lead the transition of new benefits administration technology; we
are moving to Workday HCM & Workday Ben Admin in June of 2025.
- Provide thought leadership for our globalized People strategy;
evaluate, recommend, build a roadmap for Benefits-related policies,
technology, services and new programs.
Deep analysis of existing processes and integrations; through this
develop a roadmap of repairs and enhancements and execute against
the roadma .
- Lead RFPs, selection and implementation of any new or changing
carriers and partners
- Use data to make decisions and drive strategy; develop and
administer a US benefits survey, obtain and analyze benchmarking
data
- Lead troubleshooting activities when technical or employee issues
arise (e.g. integration errors, incorrect deductions); design and
implement durable solutions to ensure issues won't occur again.
- Interpret statutory and Cribl policies related to time away programs
(leave of absence, annual leaves, medical leaves) and design process
and systems configurations to support administration.
- Drive excellence in performance and hold vendors accountable; lead
through QBRs and post-mortems to ensure our employees are receiving
high quality benefits and time away experiences.
- Interpret compliance-related requirements and translate them into
processes or systems design to maintain compliance. Maintain a pulse
on changes in US benefits and time away policies and laws,
anticipating changes that may impact program or systems designs.
- Participate as a key member in a transition to Workday; provide
requirements, design process, partner with carriers to ensure new
integrations/feeds/automations are built and implemented, test and
fully migrate to new Ben Admin tool.
What You'll Bring
Extensive subject matter expertise and lea
Source : Cribl