Senior Account Manager IT Services at Trantor
Palo Alto, CA 94306
About the Job
Job Description: US - Account Manager - IT Services Preferred
Mandate
- IT services industry knowledge preferred only.
US citizen or Permanent Resident preferred.
About Trantor
Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our clients’ teams to provide rapid scalability with predictable budgets.
Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cyber Security industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent.
Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners Please visit us at: https://trantorinc.com
Key Responsibilities of the Role:
? Develop customer growth strategies along with our leadership team.
? Work on strategic requirements, develop deep and long-term relationships across
client organizations.
? Harvest strategic accounts, create demand, and oversee marketing activities to increase the visibility of Trantor.
? Create a standardized outreach for current and future clients and coordinate its implementation
across sales and marketing teams.
? Monitor and deploy strategies and processes across the revenue cycle from customer acquisition to engagement to success - Make accounts grow with us
? Your success will be measured via a combination of revenue growth and account profitability.
? Understand how to have pre-sales conversation with customer on Enterprise IT, GenAI, COTS based solutions collaborate with technical leadership to develop proposals and solutions
What it takes to catch our eye
? 6-12 Years of experience in account management or sales in IT/ITES/Consulting/Analytics
? Ideal candidate should be either a US Citizen or Permanent Resident
? Experience in building client relationships, across an organization, and growing revenues and
Profitability
? Have achieved a Net Promoter Score (NPS) of 8 or above from clients.
? Demonstrated executive leadership capabilities and excellent interpersonal skills.
? Demonstrated experience in seamlessly developing relationships at the C-suite, Officer level.
? Excellent presentation, selling & negotiating skills.
? Cross-functional influence, relationship building, and project management skills towards a broad
constituency ranging from customers, channel partners, sales, marketing, and technical management.