Senior AV Support Technician - Verigent

Job Title

Senior AV Support Technician

Job Location

Sandy Springs, GA

Duration

Full-time, 6 month contract-to-hire

Pay Rate

$30-45/hr. (or higher/negotiable based on experience)

Summary

The Sr. AV Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premise support with the end goals of delivering a world-class Customer Service experience.

Responsibilities

• Setup/breakdown of conference spaces to meet the customers event needs

• Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components

• Field installation of control programs (AMX/Crestron/Firmware) – upload and download capability

• Deliver field service support of control programs (AMX/Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability

• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support

• Provide field service support of networked devices

• Understand and adhere to local safety standards for all site duties

• Provide job site documentation and end user training and as needed

• Setup and troubleshoot various audio/video/presentation systems

Qualifications

• Minimum of 5-7 years of audiovisual integration experience

• Additional Manufacturer trainings/certification preferred:

• Crestron Programming experience

• Professional Installation experience

• Extron AV Associate

• Extron Authorized Programmer

• InfoComm Quick Start to the AV Industry

• InfoComm CTS/CTS-I/CTS-D Certification

• Network Certification (Cisco CCNA/Netgear/AVB)

• DSP Certification (BiAmp/QSC/Extron)

• UCC Training