Security Operations Center Analyst - Navigant Credit Union

ABOUT:

People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.

Now at more than $3 billion in assets, Navigant Credit Union is among the largest credit unions in Rhode Island, yet still maintain our community-driven values.

Those values-and our belief in putting people first-are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Our Core Values consist of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.

Our company prides itself on demonstrating community-based values and investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including a rich medical and dental plan, vision benefits, a robust 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and opportunities to give back to the community.

If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today!

GENERAL SUMMARY

Under limited supervision, the Security Operations Center Analyst'sresponsibility is to monitor, secure, and maintain the organizationsin-house, co-located, cloud, and security environments.

MAJORRESPONSIBILITIES(indescendingorderofimportance)

1. Monitors security alerts and events to identify suspicious activities.
2. Investigates security incidents, analyzes root causes, and determines appropriate actions for resolution.
3. Responds to security incidents, contains the impact, and initiates incident response procedures.
4. Monitors network traffic and security alerts for signs of unauthorized or malicious activities.
5. Uses security tools and technologies to detect and analyze security threats in real-time.
6. Identifies and assesses vulnerabilities in systems and applications.
7. Works with system administrators and developers to remediate vulnerabilities and apply patches.
8. Analyzes security data to generate reports and identify trends or patterns.
9. Conducts in-depth analysis of security threats and incidents to understand the scope and potential impact.
10. Conducts discovery and planning on implementing security hardening functionality.
11. Pilots security hardening configurations for organizational impact.
12. Implements necessary security features and projects driven by Security Operations Manager.
13. Stays updated on the latest cybersecurity threats, attack techniques, and vulnerabilities.
14. Incorporates threat intelligence into security monitoring and incident response processes.
15. Works closely with other IT and security teams to share information and improve overall security posture.
16. Communicates security risks and incidents to technical and non-technical stakeholders clearly and concisely.
17. Stays current with industry certifications and continuous learning to enhance skills and knowledge.
18. Provides training and guidance to other staff members on security best practices.
19. Maintains comprehensive documentation of incidents, investigation processes, and resolution steps.
20. Documents standard operating procedures for various security tasks and incidents.
21. Performs other duties as assigned by the and Cybersecurity Architecture Manager and IT management team.

QUALIFICATIONS:

Education

1. High School Diploma or GED equivalent required. Collegediploma or universitydegree in a relatedfield preferred.
2. Relevant Technical Certifications required.

Experience/Skills/Knowledge:

1. Must have 3+ years's experience working in an IT Security capacity or closely related field.
2. Technical knowledge of Microsoft Cloud, Microsoft Server, Network Fundamentals, Security Concepts.
3. Directhands-onhardware & softwaretroubleshootingexperience required.
4. Workingtechnicalknowledge of Microsoftserverandworkstationoperatingsystems including WindowsServer 2019&Windows 10/11 required.
5. Workingtechnicalknowledge of Microsoft 365 and Azure Cloud required.
6. Must have extensiveapplicationsupportexperiencewithMicrosoftOffice and othercommonuserproductivity
7. Must have strong service orientation in alignment with the Credit Union's mission and core
8. Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities as well as strong time management skills required.
9. Must have the ability to conductresearchrelatedissues and products as
10. Must be highly self-motivated and directed as well as have the ability to effectively prioritize and execute tasks in a fast-paced environment.
11. Experienceworking in a team-oriented,collaborativeenvironment required.
12. Must have on-call availability for emergency evening and weekend support.
13. Must have the ability to lift a minimum of 50lbs. e.g. computer equipment, peripherals, file boxes, etc.