Scholarship/Financial Aid Coordinator - Niagara County Community College

Position Information








Position Title Scholarship/Financial Aid Coordinator



Position Category Full Time Staff



Position Status 12 Month



FLSA Exempt



Advertised Salary $58,701



Department Financial Aid



Working Hours Monday - Friday (Evening and weekend hours may be required)



General Description

SUNY Niagara is seeking a detail-oriented and organized Scholarship/Financial Aid Coordinator to coordinate, set up and manage all college scholarship programs and assist with financial aid processes. The role involves coordination of scholarship administration, ensuring compliance with academic standards, professional financial aid judgments, and assisting the Director with FAFSA completion, college nights, and federal reporting, including FISAP and the accounting of all federal and institutional aid. Evening and weekend hours will be required during peak times, and local travel will comprise approximately 5% of the role. This is a full-time, 12-month, non-ranked professional position reporting to the Director of Financial Aid.


To be successful in this role you will need:




+ Strong organizational and time-management skills to coordinate complex processes.



+ Exceptional attention to detail and ability to maintain accurate records.



+ Excellent problem-solving and decision-making skills.



+ Exceptional customer service skills and communicate financial aid processes clearly.



+ Effective collaboration and teamwork skills to work across departments









SUNY Niagara provides phenomenal benefits to our employees. Please visit https://www.niagaracc.suny.edu/hr/benefits to view our benefits offerings. SUNY Niagara’s exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:





Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.





Professional Growth: SUNY Niagara cares about employees’ professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.





Welcoming Culture: SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.





Meaningful Work: At SUNY Niagara, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students’ futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.





Become part of an institution that values employees, positively impacts students’ lives, and invests in its community.





Typical Work Activities

1. Administers and maintains the College Scholarship Program ensuring the timely awarding of aid to students.


2. Ensures that the academic standards program is administered in accordance with all pertinent guidelines.


3. Assists the Director in resolving financial aid issues and concerns of current and prospective students and families.


4. Participates in and conducts scholarship and financial aid seminars on and off campus as needed.


5. Tracks and monitors consortium agreements.


6. Reviews scholarship and financial aid documents and materials for accuracy, currency, and market appeal.


7. Develops scholarship/ financial aid materials needed for communicating requirements of scholarship and financial aid programs in various media (e.g. college catalogue, web site, brochures).


8. Assists the Director in development of the financial aid budget.


9. Serves on college committees as requested


10. Supervises financial aid office administrative support staff, part time technical assistants and student workers in the absence of the Director.


11. Other duties as assigned by the Director of Financial Aid.





Essential Functions

Must be able to relate to members of the administration, faculty, staff and student body; must be able to coordinate numerous tasks and projects simultaneously; must be able to operate the student data base system; must be able to prepare and present reports; must be able to prepare and provide presentations to groups; must be able to relate to multiple and diverse populations; must have capability to travel; must be able to work evenings and weekends as required; must be able to maintain a professional appearance.





Required Qualifications

Bachelors’ Degree; 2 years full-time or equivalent part-time paid professional experience working in a higher education setting; work experience that includes preparing and making presentations to groups. Valid driver’s license.





Desirable Qualifications

Master’s Degree in Student Personnel Administration/Higher Education or related field; One (1) year of experience in college financial aid or scholarship office.





License(s)/Certifications



About SUNY Niagara

SUNY Niagara is a thriving educational institution located between the picturesque landscapes of Niagara Falls and the vibrant city of Buffalo, NY. Our college serves a diverse student population and is committed to providing a supportive and inclusive learning environment. With a commitment to academic excellence and student success, SUNY Niagara offers a supportive and collaborative environment for both faculty and staff.





SUNY Niagara is an accredited institution of higher education that offers high-quality academic programs leading to degrees and certificates that are supported by outstanding student services. The top 4 majors of our students are Liberal Arts and Sciences, Nursing, Psychology, and Criminal Justice. In 2023, SUNY Niagara ranked #1 in graduation rate among community colleges in New York State!





SUNY Niagara provides a variety of cultural, athletic, social, and international experiences, as well as community education, small business, and workforce development that supports economic development that positively impacts the quality of life of valued stakeholders. The college operates through a collegial model of shared governance and transparency and is accountable for meeting the highest standards of professionalism and integrity.


SUNY Niagara has two locations in western New York consisting of 287 acres and 11 buildings. The Sanborn, campus is minutes from Buffalo, Niagara Falls, and the Canadian border and is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. The Sanborn campus offers a traditional college experience with world-class academics, knowledgeable faculty members, state-of-the-art classrooms, NJCAA athletics, and on-campus housing. We continue to invest in our facilities with the addition of the Learning Commons Center, which has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. We also modernized our campus dining commons, providing quality meal options in a sleek, comfortable, collaborative environment.





The Niagara Falls Culinary Institute (http://www.nfculinary.org/) ( NFCI ) is located in the heart of one of the world’s biggest tourist destinations, Niagara Falls. Fully outfitted with modern labs and tools for students to use as they train in both classic and trendy techniques, NFCI is home to Culinary Arts, Baking and Pastry Arts, and Hospitality programs. The college also operates Savor, a fine dining restaurant, and La Patisserie, a European-style pastry café, at NFCI .




Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. SUNY Niagara welcomes applicants who want to join a leading regional institution that provides a dynamic, educational environment, responds to students’ current and emerging needs, and strengthens its community. At SUNY Niagara we embrace diversity and promote inclusion throughout the institution by recognizing, accepting, and celebrating differences within our campus and surrounding communities. Therefore, we desire and pursue candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.





EEO Statement

SUNY Niagara does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.











Posting Detail Information








Posting Number S318P



Open Date 12/18/2024



Close Date



Open Until Filled Yes



Special Instructions Summary

For full consideration applications must be submitted by February 2, 2025. if a viable candidate is not found during the initial review, applications submitted after February 2, 2025 will be considered.


SUNY Niagara considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:


• cover letter that addresses each of the qualifications

• resume

• unofficial transcripts

• names and contact information for three (3) current, work related references


Incomplete packets will be rejected for lack of information.











Supplemental Questions



Required fields are indicated with an asterisk (*).





+ * Do you have a bachelor's degree?



+ Yes



+ No







+ * How many years of full-time or equivalent part-time paid professional experience working in a higher education setting do you have?



+ No experience



+ Less than 1 year



+ 1 - 2 years



+ 2-4 years



+ 5 plus years







+ * Do you have experience in preparing and making presentations to groups?



+ Yes



+ No







+ * Do you possess a valid Drivers License?



+ Yes



+ No









Documents Needed to Apply

Required Documents



+ Resume



+ Cover Letter



+ Transcripts



Optional Documents



+ Letter of Recommendation



+ Transcript 2



+ Transcript 3