Salon Business Consultant Springfield MA - Sally Beauty Holdings

Overview

Job Title: Salon Business Consultant

Great opportunity!  Salon Business Consultant is a sales solution specialist role, covering and growing a territory in and around Springfield and Pittsfield Massachusetts (MA). Territory includes Franklin, Hampden, Hampshire and Berkshire counties. 
Uncapped Commission, vehicle reimbursement plan and full benefits!
Salon/Beauty Industry experience highly preferred

Essential Function

The Salon Business Consultant is responsible for an assigned territory of customers to which their main focus is to help grow their salons overall sales. The Consultant will be responsible for meeting and achieving assigned sales goals by utilizing their manufacturer education and sales resources. Sales should be expanded upon through opening new doors and selling approved beauty products while introducing new products and concepts. The Consultant will actively use all forms of social media as an additional outlet to serve salons, barbers, spas, schools, and any licensed beauty professional. 

Primary Duties:

Grow the Business 70%

Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships.

Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts. Determine customers’ needs and offer products and services to meet those needs.

Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis.

Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours) 

Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon.

Call on your customers in person in order to execute established sales goals.

Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects that may be assigned.

Work with all areas of business, custom.er service, accounts receivable, IT, and any other necessary business function provided entity.

Actively prospect for new customers through cold calling, social media, and other digital outlets

Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com.

Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge.

Conduct effective in-person and virtual product knowledge classes.

Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed.

Grow Team and Culture 20%

Be a subject matter expert on utilizing digital platforms & social media to grow the business. Share your knowledge with peers in order to grow the teams’ digital capabilities.

Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor

Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that might be required.

Support all new initiatives with a growth mindset while also positively fostering change management throughout the team

Grow Yourself 10%

Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital & social media techniques to generate new customers and foster existing business relationships.

Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.

Allocate and optimize time to participate in learning utilizing all available tools and resources.

Remain agile to changes in the market while building industry knowledge and intuition in order to react to a competitive market.

Actively work to increase own product, industry, and market knowledge.

Create an organized work environment and workflow to be able to most efficiently service your customers.

Experience and Skills Required

• High school diploma or equivalent certification.
• Minimum of (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
• Must live within the assigned territory.
• Working knowledge of inventory control systems and visual merchandising is strongly preferred.
• Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram and other social media platforms to build pipelines, books of business, and other business needs.
• Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle. Experience with iPad a plus.
• Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools.
• This position requires travel on a local level within the territory. It also requires attendance at shows, conventions, and educational events which may include overnight travel and/or some weekend nights.
• Ability to work in a constant state of alertness and a safe manner.
• Frequent and sometimes prolonged periods of driving are necessary for this role.
• Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
• Strong time management and organization skills and the ability to successfully manage multiple projects at once.
• Ability to present a professional business image and interact positively with the public.
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.

Nature and Extent of Direct or Indirect Controls Exercised 

Project Level High

The amount of discretion or freedom this position has

Interprets and Adapts Guidelines

Working Conditions /Physical Requirements

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.

• Sitting
• Driving
• Standing and Walking
• Bending and Twisting neck 
• Bending waist (forward or sideways) 
• Climb and Balance
• Stoop and Kneel
• Squatting (crouch or sit on one’s heels)
• Reaching with Hands and Arms
• Lifting up to 25 lbs

This job description is a representation of the duties and responsibilities associated with the position and does not limit the position to only those functions delineated above. The company may add other duties and responsibilities at any time, with or without notice or consultation. This job description does not create a contract and does not alter the employment-at-will relationship between an employee and the company.

All job functions are considered to be essential functions unless otherwise indicated.

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