Sales Support Specialist - Core & Main

Company Overview:

About Core & Main

Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drain and fire protection products in the United States. Operating approximately 320 branches nationwide, the company combines local expertise with a national supply chain to provide contractors and municipalities innovative solutions for new construction and aging infrastructure. Core & Main’s 4,500 plus associates are committed to the safe distribution of water and fire protection to help communities thrive. Visit www.coreandmain.com to learn more.

 

Job Description & Qualifications:

Description

The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.

 

Essential Responsibilities:

• Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Eastern Supply’s products.
• Provides sales assistance, qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs.
• As necessary, contact general contractors to obtain bidders list and bid results.
• Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates.
• Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
• Maintain thorough knowledge of Eastern’s products, product information, specifications and pricing guidelines.
• Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
• Perform work in a professional, timely and accurate manner.
• Develop customer base through lead follow-ups, local sales calls, mailing and other market development techniques.
• Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)

Requirements

• Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
• Results oriented and able to work both independently and within a team environment.
• Excellent verbal and written communication.
• Proficiency in using Microsoft Office Suite applications.
• Must be computer literate.
• Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.).
• Ability to work efficiently and accurately in a fast-paced environment.
• Team driven.
• High school diploma or equivalent. Bachelor's degree preferred.
• Minimum 2 years' administrative experience in a Sales support role preferred. Experience with Drainage Systems a plus. 

Physical Requirements

• Work is performed in a standard office environment.
• Ability to sit at a desk for 8 hours a day.
• The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance.
• Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills.

Preferred Qualifications & Job Specific Details:

Preferably YOU have:

• Demonstrated success working with customers
• Inventory sales/order systems experience
• Prior experience in industrial distribution or construction supply

HERE, we have:

• Medical with 100% preventative care coverage
• Health Savings Account
• Dental and Vison
• 401K
• Tuition Reimbursement and Tuition Grants
• Continued learning opportunities through our onsite training facility and extensive online learning catalog
• Professional development and industry networking opportunities, e.g. Our Women’s Network and community engagement events