Sales Support Representative at Nagler Group

The Sales Coordinator plays a vital role in supporting the sales team by coordinating and overseeing various administrative, operational, and customer-related tasks. The role is designed to ensure smooth and efficient sales operations, contributing to the overall sales process and assisting with the achievement of sales goals.

Key Responsibilities:
 

• Assist the sales team with day-to-day administrative tasks, such as preparing sales reports, updating CRM systems, and tracking sales activities.
• Schedule and coordinate meetings, sales calls, and product demonstrations with clients and prospects.
• Help maintain and update client and prospect databases.
• Coordinate the preparation and submission of sales quotes and proposals.
• Manage sales orders from initiation through to completion, ensuring all necessary documentation and approvals are in place.
• Follow up on customer orders and requests, ensuring timely delivery and resolving any issues or discrepancies.
• Coordinate with other departments (e.g., logistics, finance, customer service) to ensure seamless order fulfillment.
•  Generate and maintain sales reports, providing insights into sales performance, trends, and opportunities for improvement.
• Track sales goals and quotas, providing regular updates to the sales team and management.
• Assist in analyzing customer feedback and market trends to help inform sales strategies.
• Serve as a point of contact for customers, handling inquiries, resolving issues, and ensuring overall customer satisfaction.
• Assist with post-sales support, ensuring a positive relationship with clients and identifying opportunities for repeat business.
•  Work closely with the inventory or logistics team to track product availability, stock levels, and order fulfillment timelines.
• Ensure sales team is aware of product availability, delivery timelines, and any potential delays.
• Assist in the preparation of sales presentations, promotional materials, and product information sheets.
• Coordinate with the marketing team to ensure sales materials are up-to-date and aligned with current promotions or campaigns.

 
Qualifications:

•  Bachelor’s degree in Business, Marketing, Sales, or related field preferred.
•  Previous experience in sales support, coordination, or administrative roles (1–3 years preferred).
• Familiarity with CRM software (Salesforce, HubSpot, etc.) and proficiency in Microsoft Office (Excel, Word, PowerPoint).