Sales | Senior Leisure Sales Manager - Fontainebleau Florida Hotel, LLC
Miami Beach, FL 33140
About the Job
"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."
- Morris Lapidus
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.
The Senior Leisure Sales Manager is responsible for the leisure sales efforts for the property, as an inside sales manager.
- Evaluate, solicit, and sell business as required meeting overall budgeted departmental sales and profitability.
- Follow-up on the progress of contracted business and key account performance as well as maintain assigned accounts in accordance with company standards.
- Participate in sales meetings and industry-related organizations to represent the hotel and company.
- Report activities and results on a monthly basis.
- Maintain an effective plan of correspondence and communication with all customers.
- Follow up on progress of booked business and key account performance as well as maintain assigned accounts in accordance with guidelines outlined in sales minimum operating standards.
- Execute projects to increase sales activity, volume and profit.
- Participate in sales meetings and industry related organizations to represent the hotel and company.
- Develops strong relations with all partners.
- Develop complete working knowledge of local competition.
- Develop complete working knowledge of Hotel's products and services.
- Perform other related duties as assigned.
- Provide personalized attention and confirmations to originating requests from all Leisure segments, via phone or email.
- Develop business relationships with travel agents and high end guests enticing them to book, and return to Fontainebleau.
- Focus on specialty suites and penthouse bookings.
- Conduct site inspections and FAM trips.
- Working knowledge of local competition and market areas.
- Familiarity with leisure sales concepts, practices, and procedures.
- Effective supervisory and communication skills.
- Well organized and demonstrated strong problem solving skills.
- Ability to perform basic/intermediate math skills.
- Ability to operate office equipment (i.e., computer, 10-key, copier, fax, and telephone).
- Ability to read, write, and understand English.
- Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.
- High school education or equivalent.
- Minimum of three years leisure sales experience in a high volume, complex environment. Two years supervisory experience preferred.