Sales /Operations Manager - Flooring Careers
Sterling Heights, MI
About the Job
We are seeking an experienced Operations/Sales Manager to join our established family-owned flooring company with over 27 years of experience in Retail, Wholesale and Shop At Home services. In this role, you will be responsible for managing a small, but mighty team of 5 to 7 sales professionals while driving sales performance and operational efficiency.
Location: Shelby Township, MI
Key responsibilities:
- Oversee all aspects of the day-to-day operations of the business, including inventory management, logistics, customer service, and staff supervision
- Lead and motivate a team of sales professionals to achieve sales targets and KPIs
- Develop and implement sales strategies to drive revenue growth and market expansion
- Monitor and analyze sales performance data to identify opportunities for improvement
- Collaborate with cross-functional teams to ensure seamless operations and customer satisfaction
- Conduct regular performance reviews and provide coaching and feedback to team members
- Oversee inventory management and product ordering to ensure optimal stock levels
- Develop and maintain strong relationships with key clients and vendors
- Stay current on industry trends and market conditions to inform business decisions
Qualifications:
- Bachelor's degree in Business Administration, Sales, or related field
- 5+ years of experience in flooring sales management in a retail or wholesale environment
- Proven track record of meeting and exceeding sales targets
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in sales and CRM software ( we use our own proprietary software)
- Knowledge of all types of flooring materials; flooring retail and/or wholesale industry trends
- Ability to thrive in a fast-paced, dynamic environment
- Clean MVR to use company van
In summary, a flooring operations/sales manager plays a crucial role in driving sales, managing a team, maintaining customer relationships and ensuring smooth sales operations. Balancing these responsibilities requires a mix of strategic thinking, leadership skills, and industry knowledge. If you are a results-driven and strategic leader with a passion for sales and operations, we would love to hear from you! Join our team and help us continue our tradition of excellence in the industry. We are an equal opportunity employer.
Source : Flooring Careers