Sales Manager - Omni Hotels & Resorts
New Orleans, LA 70130
About the Job
Riverfront Hotel
Omni Hotels and Resorts creates genuine,authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture,authenticity to the markets in which we operate,innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Job Description:The Sales Manager creates group revenue for the Resort by generating and/or developing new, referred, and repeat group business in a defined territory.
Responsibilities:- Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
- Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
- Develop, actively solicit, and map group business accounts per defined territory.
- Maintain a complete database of accounts in defined territories.
- Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
- Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
- Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
- Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
- Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
- Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
- Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
- Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience.
- Perform other tasks as needed or directed to ensure effective Resort operation.
- Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
- Two years or more related experience in sales work at a conference hotel.
- Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
- Participate in development training through OBCR and ongoing with Omni Hotels & Resorts.
- Remain current with all pertinent computer software programs and equipment
- Have working knowledge of all departments, the Resort and its amenities.
- Participate in all sales meetings and line-ups.
- Submit SMART Plans & Development Goals, and Market Place Action Plans yearly.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.