Sales Development Representative - Instinct Science

Meet Instinct

Instinct Science is an animal health software company that helps the world’s leading veterinary practices enhance patient care, improve staff efficiency, and minimize burnout. Our easy-to-use platform acts as the nerve center for veterinarians, veterinary nurses, and support staff alike, fostering seamless collaboration across teams. With our January 2024 acquisition of VetMedux, a trusted education (Clinician’s Brief) and point-of-care information (Plumb’s Veterinary Drugs) company for veterinarians, Instinct has strengthened our commitment to delivering the mission-critical tools veterinary practices need to care for their patients at the highest level and with the best outcomes!

We’re fueled by compassion! Our team, our customers, and their patients and animal owners matter immensely to us. We put the Customer First; Act with Grace, Not Teeth; Do the Right Things for the Right Reasons; and know that Excellence is in our DNA. 

If these values speak to you, you might be a good fit for our Sales Development Representative opening.

A Sneak Peek of Your Role  

This job, and the team at Instinct, is remote.

What You’ll Do ‍

• Prospect, qualify, and generate new sales leads through outbound and inbound channels
• Conduct research to identify and target potential clients in collaboration with the sales team
• Initiate meaningful conversations with potential customers via phone, email, and at trade shows
• Schedule qualified meetings and/or product demos for the sales team
• Maintain accurate and up-to-date records of all sales activities
• Collaborate with marketing and sales teams to refine messaging and improve lead quality
• Stay updated on industry trends, competitors, and customer needs to identify new opportunities

Who You Are ‍

• Must Haves:
  • 2 years of relevant work experience
  • Desire to meet and exceed goals
  • Experience working between multiple software systems (CRM, Google Suite, Slack, etc.)
  • Ability to build rapport with others quickly
  • Strong communication skills
  • Prior experience and calling and emailing out to customers
  • Strong attention to detail and ability to follow-up and follow through
• Nice-to-Haves:
  • Vet industry experience
  • HubSpot experience

How Instinct will Care about YOU

• We offer a supportive and caring work environment.
• We are transparent, open, honest, and empathic, both internally and externally.
• We pay our team well. 
• We offer medical, dental and vision benefits and 401K with match.
• We give our team owner-like flexibility over work and time-off, including time to innovate and Slow Fridays.
• We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
• We offer a rewarding employee stock plan so that you share in our success.
• We provide all-expense-paid time throughout the year together, including at our annual retreat.

Total Compensation range for this role is $60,000 - $90,000 annually. This represents a mix of base salary and variable pay dependent on performance.

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.

If you require accommodations throughout any part of the pre-employment process, please contact our People team at peopleteam@instinct.vet

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