Sales & Design Specialist - Harbour

Company Overview

Since 1976, Harbour has been synonymous with luxury outdoor furniture. Born in Australia and now based in the US, we’re a global leader in luxury outdoor design.

Sales & Design Specialist

Bring your years of professional interior design and/or luxury retail experience to a brand that’s expanding nationally. Combine your love of home décor and luxury products with your selling skills in an inclusive team environment.

About this Opportunity:

Harbour Outdoor is the perfect opportunity to start or grow your career in the interior design industry. Our Sales & Design Specialists receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals. To succeed in this role, you must provide exceptional customer service, be a team player, build relationships, and support your colleagues in all facets of the business.

What you’ll do:

• Assist customers with sales and post-sale follow-up, including processing ESD requests, placing orders, resolving delivery issues.
• Ability to influence customers in order to achieve sales goals.
• Co-manage and run the day-to-day operations of the Showroom with your co workers.
• Actively engage with new & existing customers and create a clientele that you regularly reach out to.
• Identify outreach opportunities, including marketing to local interior designers, architects, realtors and developers.
• Work with showroom team to maintain showroom appearance and comply with visual merchandising standards.
• Maintain and assist in ordering inventory for all Showroom marketing collateral, office supplies, swatch samples, update vendor and pricing information, and escalating any facilities issues.
• Attend Showroom meetings, product training, and utilize the Harbour website and catalog to increase product and design knowledge.
• Demonstrate excellent verbal and written communication skills when responding to our clients via phone & email around specific inquiries, client issues, promotions, and Showroom events.

Qualifications

• Five+ years of experience in home furnishings, design, or luxury retail
• Self-starter, quick learner, team player
• Proficiency with Mac OS, Gmail, and web navigation.
• Must be able to lift up to 35 pounds and regularly move items.
• Flexible to meet showroom scheduling requirements.
• Ability to stay organized with strong time management skills.
• Deliver industry leading service which 'surprises and delights’ your customers throughout the ordering process and beyond.