Sales & Catering Manager - Bartell Hotels
San Diego, CA 92106
About the Job
Job Title: Weddings and Catering Sales Manager
Job Purpose: Generation of weddings ceremonies/receptions plus catering/social events to maximizing all revenue potential.
Reports To: Director of Sales & Catering
Job Responsibilities:
- Handle and follow up on inquiries for weddings and catering events with or without guestrooms. Follow up on leads by qualifying the customer's needs and dates for the event to determine if the business is a good fit for the property.
- Facilitate site inspections to best showcase the hotel selling points to close the business.
- Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.
- Communicate group details/changes to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently.
- Maintain account files in software system, ensuring accurate communication between client and hotel staff.
- Operate booth at Bridal Bazaar events; plan, budget and be on-site.
- Other duties as assigned.
Job Skills:
- Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, Internet, iVvy and Allseated or a similar system.
- Exercise excellent communication, presentation, organization, time management, listening, and math skills.
- Use analytical skills for measuring business potential and value to the hotel.
- Maintain contact and event information and follow procedures for submitting sales contracts
- Read and interpret documents and to write routine reports and correspondence.
Job Qualifications:
Education
Bachelor’s Degree in Business, Hospitality Management, Marketing or related field
Experience
Minimum 1 years wedding/catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.
Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.
Bartell Hotels is an equal opportunity employer.