Sales Associate Part Time - Beverly Center - Wolford America

To promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge

Sales

• Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
• Achieve given sales and KPI targets through initiating cross-selling and add-ons
• Maintain Client Book & actively gain new customers for database

Operations

• Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines
• Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise
• Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, restroom, etc.
• Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
• Handle the POS and cash system
• Maintain cash handling records, reports, and opening and losing procedures
• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
• Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports
• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
• Safeguard company property and enforce loss prevention standards
• Possible Key holding responsibilities

• Become a Brand Ambassador for Wolford
• We offer clothing from each new collection to the employees