SR Quality Control Manager at Full Steam Staffing

Job Title: Food Safety Senior General Manager

Reports to: Compliance Group General Manager

Pay: $95-$105K

Benefits: Medical, Dental, Merit Pay, Discretionary Bonus

The Food Safety Senior General Manager will help develop, organize and supervise applications of the comprehensive quality and food safety programs for the company. The Food Safety Senior General Manager will also formulate quality policies and programs and provide guidance and feedback to all warehouse and warehouse kitchen operations. These programs will be designed to meet operational plans, customer expectations and regulatory governances. The Food Safety Senior General Manager would be required to conduct scheduled, as well as unannounced, internal inspections, audits and peer reviews at other DC and Kitchen operations. The Food Safety Senior General Manager will manage the QA/QC Team (QA GM, West Coast Regional, East Coast Regional and QA regional) with the vision and purpose to adhere to all Food Safety guidelines and deliver on all initiated programs and QA/QC processes.

Essential Duties and Responsibilities:

1. Provide ongoing guidance, supervision, and vision to support comprehensive quality and food safety programs for warehouse and warehouse kitchen; ensuring continuity of business according to our customer and regulatory expectations at all locations.

1. Communicate quality assurance related information with customers and other external contacts, including government regulators at their specific location.

1. Supervise QA supervisors, kitchen and warehouse team of quality control technician(s) at their specific location.

1. Provide for the introduction and daily application of the quality policy in the plant to satisfy the rules that apply with respect to HACCP and food safety.

1. Be accessible at all times to react to urgent Food Safety matters as it pertains to recalls, presumptive positives, and other critical events that require immediate action.

Specifics of Food Safety Senior General Manager Functions:

Ensure all Warehouse and Manufacturing locations meet:

· Customer and SQF Audit Protocol through desk auditing and onsite inspections

· Food Defense Audit Protocol

· HACCP Protocol

· Customer Vendor GMP and Food Safety Requirements

· Vendor Environmental Testing Requirements

· Conduct timely Rapid method analyses for Vendor Product Specification Information

· Regulatory- FDA, USDA, State, County, City Health Department requirements.

· Introduce, monitor and update (as warranted) quality and food safety programs in conjunction with other departments to meet company and regulatory objectives such as FDA and State. This includes, but is not limited to: quality control testing framework, microbiological testing framework, HACCP, food safety and defense procedures, pesticide residue control framework, GMP’s, pest management and housekeeping/sanitation practices.

· Lead local warehouse and kitchen HACCP, Food Safety and Food Defense Teams.

· Assist in determining, in conjunction with other department managers, disposition of failed or over aged inventory.

· Monitor performance of quality control systems to ensure effectiveness and efficiency.

· Oversee microbiological program and environmental program including issue investigation and follow-up.

· Plan and perform bi-annual mock recalls. Follow-up and resolve any resulting issues.

· Initiate and manage immediate Recall Committee Calls in response to Presumptive Positives, Recalls and other urgent matters that require action.

· Schedule and follow up on Desktop Audits, Internal Audits and other proactive processes to ensure the warehouse is equipped to pass any planned or unannounced inspections

· Analyze quality control test results and communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

· Complete and return customer questionnaires. Organize and maintain vendor documents.

· Direct the tracking of defects, test results, or other regularly reported quality control data.

· Identify critical control points in the manufacturing process and specify sampling procedures to be used at these points.

· Oversee the production reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

· Increase awareness and evaluation of GMP's.

· Follow all food Safety Requirements' and Good Manufacturing Practices as applicable to this position

· Ensure that safety rules, production, and sanitation standards are met.

· Assist and maintain high quality of service by enforcing company policies and procedures.

· Integrity and Trust: Respond to urgent customer requests within 20 minutes by phone or email. Respond to customer non-critical open items within 24-36 hours

· Assigns duties to employees and schedules break periods, work hours, and vacations. Schedules and performs periodic evaluations of employees as dictated by the appropriate HR policies.

· Assist other warehouse floor supervisors and associates in warehouse policies, departmental procedures, and job duties.

Minimum Requirements:

· Leadership experience in developing teams in process management and food safety compliance

· Excellent communication skills and the ability to be a self-initiator who can implement and supervise processes and business objectives.

· Some college level training is preferred but not necessary so long as there is experience in warehouse supervision and some experience in the wholesale industry preferred.

Education and/or Experience:

· HACCP Certification

· Food Defense Certification

· SQF Practitioner

· Some college level management education and/or 2 years warehouse supervising in wholesale industry

Computer Skills:

· Strong computer skills required; with knowledge in MS Office, Excel and WMS system literacy

· High level of computer and WMS/Gold system literacy.

Reasoning Ability:

· Must be skilled at taking immediate action and assertive positions on Food Safety Matters to protect the best interest of the brand.

· Must be able to exercise command skills, problem solving and accountability to leverage team strengths and opportunities

· Must be able to interact with all levels of management and have excellent written and verbal communication skills.

· Must be able to manage and lead a diverse workforce.

Physical Demands:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Lifting up to 25lbs

· Sitting at a computer for long periods of time

Work Environment:

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Ability to work in a Distribution Center environment with a variation of temperatures.