Risk Management - Fraud Risk Product Manager - Vice President - JPMorgan Chase

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Product Manager Vice President in Fraud Risk, you will interact with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions. You will also define user personas for individual products and serve as an escalation point for clients.


Job Responsibilities


+ Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization

+ Work with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap

+ Identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, tools and customer messages

+ Act as subject matter expert to major business processes and supporting applications/capabilities

+ Work closely with technology partners on the design and delivery of these requirements in planned releases

+ Manage the interdependencies between product releases and other Product delivery teams and activities required for E2E delivery

+ Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group


Required Qualifications, Capabilities, and Skills


+ Bachelor's degree

+ Experience in product management for either fraud detection or authentication, and a strong knowledge of current digital banking trends

+ Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.)

+ Advanced/strong client experience skills across a large scale highly matrixed organization with ability to influence and drive product alignment using customer insights

+ Understanding of data-driven product development

+ Excellent skills in communicating ideas both written and verbal

+ Be self-motivated and confident in ambiguous circumstances


Preferred Qualifications, Capabilities and Skills


+ Agile / Scrum certifications

+ Financials - ability to develop and communicate product development business cases using financial models

+ Experience working with globally distributed scrum teams a plus


Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.


We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


Equal Opportunity Employer/Disability/Veterans