Retail Worker - Kelly Services
Honolulu, HI 96817
About the Job
Now Hiring: Retail Associate at a Floral Shop in Honolulu!
Position: Guest Service Associate (Floor and/or Phone Center)
Location: Honolulu, HI
Department: Nimitz Sales
Schedule: Monday through Saturday, 7:30 AM - 4:30 PM (Sunday and one scheduled weekday off) – A total of two days off per week.
Pay Rate: Starting at $17/hour
Summary:
Join a team that embodies the Spirit of Aloha! Kelly Services is seeking three enthusiastic Guest Service Associates to provide exceptional customer service at a premier floral shop. This client-facing role requires collaboration, flexibility, and a passion for continuous learning.
Key Responsibilities:
Guest Service Excellence:
- Engage with guests to understand their needs and provide tailored product suggestions with warmth and enthusiasm.
- Resolve guest concerns promptly, ensuring satisfaction.
Cashiering & Sales Support:
- Operate computer terminals to process sales orders, payments, and website orders accurately.
- Ensure all merchandise is inspected, wrapped, and ready for guests.
Communication Management:
- Answer incoming calls, emails, texts, and chat messages promptly, ensuring all inquiries are addressed within two hours or before the end of the shift.
Operational Efficiency:
- Maintain accurate sales and merchandise records.
- Assist in the assembly and fulfillment of orders for food, gifts, and floral merchandise.
Routine Tasks:
- Perform daily follow-up calls to ensure guest satisfaction.
- Conduct weekly and monthly inventory checks for food, balloons, plush, and greeting cards.
Support Responsibilities:
- Actively solicit new business by reaching out to existing and prospective customers.
- Maintain and update the customer database for accurate records.
- Display and arrange floral merchandise and maintain a neat and presentable sales floor.
- Care for potted plants and assist with general store maintenance, including the parking lot.
Qualifications:
Education & Experience:
- High school diploma or GED required.
- 1-3 months of related experience or equivalent education and training preferred.
Skills:
- Must be proficient with computers and point-of-sale systems.
- Willingness to learn about plants and flowers is essential.
- Strong communication skills with the ability to read, write, and interpret documents and correspondences.
- Basic math skills, including the ability to compute rates, ratios, and percentages.
Professional Conduct & Physical Requirements:
- Collaborative, team-player attitude with a willingness to help others.
- Professional appearance is mandatory—no face tattoos, facial piercings, and tattoos on arms must be covered by sleeves.
- Must be comfortable walking and standing for extended periods and able to lift up to 25 lbs.
- Comfortable working in temperatures as low as 32°F.
- Background check (BG) and 5-panel drug test (DT) required.
Additional Details:
- Area street parking is available.
- Very conservative company culture.
- Continuous learning is a must—commitment to enhancing knowledge of floral products, services, and sales strategies.
Ready to grow your career? Apply today!
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Source : Kelly Services