Restorative Justice Case Manager Specialist - Volunteers of America Mid-States

POSITION TITLE: Restorative Justice Case Manager Specialist

LOCATION: Bowling Green, KY

STATUS: Full Time, Salaried, Exempt

PROGRAM: Restorative Justice

REPORTS TO: Restorative Justice Program Manager

INTRODUCTION:

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.  We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.  When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.  Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!  We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS:

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness
  Employee Assistance Plans (EAP)
  Health and Wellness Program
  Medical Coverage
  Dental Coverage
  Vision Coverage
  Flexible Spending Account
  Health Spending Account
  Short Term Disability
  MetLife Legal Plans

Financial Wellbeing
  Competitive Compensation Packages
  Life Insurance (company paid)
  403b retirement plan with company fund matching
  Employee discounts 
  *Loan forgiveness options through federal programs 
   (National Health Corp & Public Service Loan Forgiveness) 
  *All company paid benefits and paid time off effective day one

Work Culture
  Commitment Committee
  Justice Committee
  Integrity Committee
  Compassion Committee
  DE&I Committee
  Retention Committee
  

Training & Development
   VOA LEAD Program- Leadership Development Program
   VOA University - Staff Development
   VOA Academy - Clinical Training and Development

JOB SUMMARY AND QUALIFICATIONS:

The RJ Case Manager Specialist I shall provide case management services with referred individuals and their families while also implementing appropriate restorative justice practices.

WHAT YOU SHOULD HAVE FOR THIS ROLE:

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field, can be within four (4) months/one semester of obtaining degree; up to three (3) years of experience.

• Interest in working with justice-involved and disenfranchised populations is highly desired. 

• Excellent interpersonal skills with demonstrated abilities in written reports/business correspondence are required. 

• Effective oral communication skills to include demonstrated ability of public speaking or presentations to groups.

• Proficient with MS Office software.

 

RESPONSIBILITIES:

1 Maintains caseload consistent with Alternative to Detention program requirements, restorative justice, and case management processes in the assigned catchment area.

2 Implements case management processes upon receipt of the referral to include assessment, development of case plan, and monitoring case plan through case closure and discharge.  

3 Maintains a daily contact schedule for each client referred which involves day phone contact and weekly face-to-face meeting while the client is under supervision as an alternative to detention.

4 Facilitates restorative justice practice for assigned cases consistent with department and project requirements once the charges are referred to VOA Restorative Justice. 

5 Compiles, inputs and tracks case management and restorative justice processes in online case management system.

6 Complete and maintain accurate documentation for case management and restorative justice practices in the online case management system consistent with policies.  

7 Complete all required reports and documentation consistent with program standards and funding requirements.  

8 Assists in the recruitment of community volunteers. 

9 Represents VOA and VOA Justice in the community.  

10 Cultivates and maintains relationships with community organizations to provide support services for conferences participants.

11 Seeks and engages in personal and professional development opportunities.

12 Participates in staff meetings and supervision meetings. 

13 Assists with special projects as assigned.

14 Assists and supports all VOA Restorative Justice project sites including case management and travel. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.