Restaurant General Manager - SkyBridge Luxury & Associates

SkyBridge Luxury & Associates has partnered with a prestigious sports club to source a highly skilled and dynamic Restaurant General Manager to oversee multiple food and beverage outlets. This exciting role requires a seasoned hospitality professional with a proven track record of managing high-volume operations, leading diverse teams, and delivering exceptional guest experiences in a fast-paced environment.

The ideal candidate will bring expertise in operational management, financial oversight, and team leadership, coupled with a passion for creating memorable dining experiences. If you thrive in a multi-outlet setting and are driven to exceed service and performance goals, this opportunity offers the perfect platform to showcase your leadership and creativity.

Position Summary:

The Restaurant General Manager will oversee daily operations, financial performance, and guest experience across multiple outlets within a dynamic and high-energy sports club environment. This leader will be instrumental in ensuring operational excellence, fostering a motivated team, and driving profitability while maintaining the highest service standards.

Key Responsibilities:

Operational Management:

• Oversee daily operations across multiple outlets, ensuring consistency in service, quality, and adherence to brand standards.
• Develop and implement standard operating procedures (SOPs) to streamline workflows and optimize efficiency.
• Monitor and maintain compliance with health, safety, and sanitation regulations.

Financial Oversight:

• Manage budgets for each outlet, including labor, food and beverage costs, and operational expenses.
• Analyze financial performance, prepare reports, and identify opportunities to maximize profitability.
• Collaborate with the accounting team to ensure accurate reporting and timely vendor payments.

Team Leadership and Development:

• Recruit, train, and mentor staff to deliver outstanding guest service and uphold company values.
• Foster a positive and inclusive work environment, promoting team collaboration and professional growth.
• Conduct regular performance reviews and provide actionable feedback to team members.

Guest Experience:

• Ensure that all outlets deliver an exceptional guest experience by maintaining high service standards.
• Respond to guest feedback and implement improvements based on insights.
• Work with the marketing team to develop and execute promotional events and campaigns.

Menu and Inventory Management:

• Collaborate with chefs and beverage managers to develop and update menus that align with guest preferences and market trends.
• Oversee inventory management and procurement, ensuring cost-effective purchasing and minimal waste.

Event Coordination:

• Partner with the events team to coordinate special events, private parties, and sports-themed gatherings.
• Ensure smooth execution of events, from staffing to service delivery.

Qualifications:

• Proven experience as a General Manager or similar role overseeing multiple food and beverage outlets, preferably in a sports or entertainment environment.
• Strong knowledge of restaurant operations, financial management, and team leadership.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in restaurant management software, POS systems, and Microsoft Office Suite.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
• Certifications in ServeSafe or equivalent food safety and alcohol management programs are a plus.