Restaurant Director - Chick-fil-A Restaurants

CLIENT SUMMARY

Located in Corpus Christi, Texas, Chick-fil-A Flour Bluff is owned and operated by Jessica

Davis, who has been with Chick-fil-A for over 18 years. Flour Bluff distinguishes itself as an

exceptional work environments within the food service industry. At Chick-fil-A Flour Bluff, a

flourishing culture thrives, firmly rooted in its core values: Integrity, Grit, Open-mindedness,

Hunger for Growth, Fun, and Stewardship. Our company exists to glorify God by being a

faithful steward of all that is entrusted to us and by having a positive influence on all who

come into contact with Chick-fil-A Flour Bluff. To put it simply, “it’s more than just chicken.”

Join a thriving operator and team committed to operational excellence and caring for the

community at large.

POSITION OBJECTIVE

Chick-fil-A Flour Bluff is seeking a Front of House Director with the ability to provide

operational oversight and strong leadership to its 65+ team members. This individual will be

in a leadership position where they will have the opportunity to lead, grow, and serve. This

role involves managing multiple aspects of the restaurant, from overseeing a department to

business planning and strategizing. The ultimate goal is to work alongside the

Owner/Operator and other leaders to play a key role in growing the business and holding the

team accountable. This opportunity is far more than “fast food”—it is a chance for a key

individual to impact the day-to-day operations and team members of a Chick-fil-A restaurant.

This leader will receive intentional development and, in the long term, will have the

opportunity to serve in an even larger capacity or pursue becoming an Owner/Operator.

POSITION KEY RESPONSIBILITIES

? Work in the operations overseeing and supervising daily systems and processes

? Enthusiastically lead and positively impact team and culture through celebrating

successes and modeling core values

? Guide, coach, invest in, and build relationships with team

? Evaluate logistical and analytic needs and plan ahead to ensure that the store runs

with excellence during peak times

? Monitor profitability, primarily focusing on labor

? Help to drive top line growth

? Continually evaluate business operations and streamline systems/processes for

efficiency

? Know, set, and evolve store goals with a focus on key metrics

? Perform off-shift managerial tasks such as team development, reviewing reports and

results, and money handling

? Develop a strong leadership pipeline to create capacity for future growth

? Ensure Chick-fil-A Flour Bluff is stewarding all resources well and meeting and

exceeding all Chick-fil-A standards

? Meet regularly with Operator and Leadership Team for training/personal

development and to execute the overall vision

SKILLS & EXPERIENCE NEEDED

? Bachelor’s degree preferred

? 3-5+ years of leadership experience required

? Holds themself to high integrity

? Demonstrates humility and servant leadership mentality; willing to get their hands

dirty

? Optimistic and engaging; possessing a genuine heart and care for people

? High-level organizational skills with multi-tasking capabilities; detail-oriented

? Flexible; can make quick, smart decisions under pressure

? Team oriented; experience in development and training

? Balances efficiency and effectiveness

? Ability to lead, manage, and hold people accountable

? Outgoing personality; relationship focused

? Strong communication skills; able to build rapport within and outside the

organization

? Dedicated, self-starter, innovator, and resourceful problem solver

? Possesses professionalism with team and guests

? Passionate about creating and maintaining positive culture

? Ability to think like an owner; entrepreneurial spirit

? Proficiency with technology and Microsoft office suite.