Resident Services Manager at Grand Fitness

Who Are We:

Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

Who You Are:

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

The Assistant Manager will aid the General Manager in the oversight of club operations to ensure an exceptional Judgement Free member experience. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Benefits:

• On-Demand Pay
• Competitive Pay starting at $17.50 per hour
• Medical, Dental and Vision insurance
• Vacation/Sick Time Pay
• Employee perks and discount program
• Free Black Card Membership
• 401K Plan with company match

As the Assistant Manager you will:

• Have a passion for delivering a consistent and exceptional experience to our members, guest and fellow team members.
• Organize shift schedule for team members.
• Assist in the coordination and hiring of team members.
• Train new or current team members on club tasks.
• Can comfortably manage through conflict.
• Delegate responsibilities to club staff and enforce all PF policies and procedures.
• Supervise team members performance and share feedback with your General Manager, upper management and team members.
• Manage inventory system for club operations.
• Execute retail transactions with accuracy and drive sales goals.
• Coach and counsel team members through disciplinary process up to termination.

What you bring to the table:

• 1-2 years of Management or Supervisory experience.
• Must be 18 years of age.
• High school diploma/GED equivalent required.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Strong customer service skills.
• Strong problem resolution skills.
• Strong verbal and written communication skills.
• Basic computer proficiency (Microsoft Suite).
• Ability to lift up to 50 pounds.
• Ability to walk and stand for prolonged periods of time.
• This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Compensation details: 17.5-17.5 Hourly Wage

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