Release Manager - Salesforce - Maximus

The Release Manager will establish and oversee robust release management processes for Salesforce engineering within our SDLC. This individual will coordinate and manage the release lifecycle for Salesforce applications, ensuring efficient production deployments and alignment with cross-application dependencies. The ideal candidate will have a proven track record of managing complex Salesforce environments and supporting concurrent release trains while continuously refining release practices to enhance quality and efficiency. You will work closely with development, QA, and operations teams to ensure smooth deployments, environment stability, and adherence to best practices.

Essential Duties and Responsibilities:

- Work with development teams throughout the software life cycle ensuring sustainable software releases.

- Build and drive adoption for greater reliability, resiliency, and scalability of our production applications, while maintaining a cost conscious approach.

- Perform hands on management of cloud infrastructure and automation tools.

- Document cloud architecture, security measures, and participate in client audits.

- Mentor and train other members of the dedicated DevOps team on AWS services and collaborate with other cloud support teams that support the overall organization.

- Serve as a technical point of contact for all cloud services consumed by the team, and communicate any new enterprise standards or best practices to be adopted by the DevOps teams.

• Plan and manage the release lifecycle for Salesforce projects, including deliverables, dependencies, and cross-functional collaboration.

• Develop and oversee implementation and deployment plans aligned with the Salesforce release schedule.

• Own execution of Go-Live activities, conducting release readiness reviews pre-deployment and milestone reviews post-deployment.

• Collaborate with Salesforce DevOps, QA, and development teams to coordinate branches, metadata changes, and feature deployments.

• Train team members on DevOps tools and processes, promoting a culture of continuous improvement and DevOps maturity.

• Communicate updates on Salesforce release activities to stakeholders.

• Identify risks impacting scope, schedule, or quality; proactively mitigate these risks.

• Implement streamlined procedures for successful Salesforce deployments with minimal rework.

• Maintain a centralized Salesforce release repository, managing key information like deployment procedures, dependencies, feature flags, and notification lists.

• Manage cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges.

• Perform postmortem reviews of Salesforce releases to identify improvement opportunities and reduce future errors.

• Establish a Salesforce-focused release cadence and automate release metrics for tracking/reporting.

• Maintain a detailed release calendar, outlining key deployment windows, freeze periods, and environment refresh schedules.

• Drive improvements in CI/CD pipelines for Salesforce, promoting efficient and automated delivery.

• Provide regular updates to stakeholders and executive leadership on Salesforce release status, risks, and outcomes.

• Coordinate Salesforce deployments across all tiers and environments while adhering to business priorities and deadlines.

• Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations.

• Work collaboratively in a team environment while effectively managing competing priorities in a fast-paced agile environment.

• Flexible with off-hours work as needed for critical deployments.

Minimum Requirements:

• Bachelor's degree in a relevant field or equivalent experience.

• At least five (5) years of experience in Release Management, with a focus on Salesforce platform deployments.

• Experience with Salesforce deployment tools (e.g., Flosum, Copado, Salesforce DX).

• Demonstrated knowledge of pipelines, branching strategy, code reviews, pull requests, and merge conflict management.

• Proven ability to manage multiple Salesforce release cycles simultaneously.

• Excellent verbal and written communication skills, with the ability to translate technical details for non-technical stakeholders.

• Experience with risk management in Salesforce cloud deployments.

• Superior organizational skills to produce technical governance documentation and establish standardized processes.

• Strong analytical skills and attention to detail, with a results-driven approach.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

• Excellent knowledge of DevOps, and technology such as Jira and Confluence

• Excellent project management skills, with the ability to manage multiple releases simultaneously

• Experience setting up development orgs and data seeding.

• Salesforce certifications such as Administrator, Advanced Administrator, or Platform App Builder.

• Knowledge of Mulesoft and Marketing Cloud is a plus.

• Previous release experience in non-Salesforce applications is also a plus

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EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

74,800.00

Maximum Salary

$

145,800.00