Regional Sales Coach - WindStream Communications
Phoenix, AZ
About the Job
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
+ As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
+ Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
_________________________________________________________
About this Role:
This position will be instrumental in enhancing the performance of both newly hired and underperforming tenured sales representatives across assigned markets. The role demands a proactive and results-oriented professional who is willing to travel up to 50% of the time to directly engage with sales teams, providing the training, mentorship, and support necessary to achieve and exceed sales targets.
What You’ll Do:
+ Performance Improvement: Diagnose performance challenges and design targeted coaching plans to address the needs of new hires and underperforming tenured reps, ensuring consistent achievement of sales goals.
+ Field Coaching: Spend significant time in the field (50% travel required) with sales representatives, delivering one-on-one coaching sessions, and leading by example through direct sales activities.
+ Training & Development: Facilitate engaging and informative training sessions that cater to the varying needs of sales reps at different stages of their career. Update and adapt training materials based on evolving sales strategies and market trends.
+ Sales Strategy Implementation: Work closely with the sales leadership to align coaching efforts with overall sales strategies. Provide feedback from the field to refine and enhance sales approaches.
+ Performance Monitoring: Regularly track and analyze sales performance data to identify trends, celebrate successes, and address areas of concern promptly.
+ Collaboration & Feedback: Foster a culture of continuous improvement and open feedback. Encourage knowledge sharing among sales reps and act as a conduit for communication between the field and corporate leadership.
+ Market Analysis: Keep abreast of market trends and competitor activities in assigned regions, leveraging insights to adjust sales techniques and strategies.
+ Mentorship: Serve as ongoing sales mentor post training & development stage of rep life cycle
Do You Have:
+ Bachelor’s degree in Business, Marketing, or a related field.
+ 5+ years of sales experience, with a proven track record of achieving sales targets.
+ 3+ years of experience in a sales coaching, training, or mentoring role.
+ Excellent communication, interpersonal, and presentation skills.
+ Strong analytical skills to interpret sales performance data.
+ Ability to travel up to 50% of the time to assigned markets.
+ High level of motivation, autonomy, and the ability to work effectively in a team environment.
+ Familiarity with CRM systems and sales software tools.
+ Proficient in Microsoft suite of products
Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
The starting compensation range for this position is $76,100 to $99,900.
_________________________________________________________
Our Benefits:
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
+ Identity Theft, Legal, Auto & Home and Pet Insurance
+ https://windstreambenefits.com
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
+ WinVets – Veteran Employee Resource Group
+ WOW – Women Employee Resource Group
+ WINPRIDE – LGBTQ+ Employee Resource Group
+ WBPN – Black Professional Resource Group
+ WARG – Ability Resource Group
+ LaFamilia –Hispanic Resource Group
+ AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._
Job Details
Job Family Sales
Job Function Sales Support
Pay Type Salary
+ As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
+ Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
_________________________________________________________
About this Role:
This position will be instrumental in enhancing the performance of both newly hired and underperforming tenured sales representatives across assigned markets. The role demands a proactive and results-oriented professional who is willing to travel up to 50% of the time to directly engage with sales teams, providing the training, mentorship, and support necessary to achieve and exceed sales targets.
What You’ll Do:
+ Performance Improvement: Diagnose performance challenges and design targeted coaching plans to address the needs of new hires and underperforming tenured reps, ensuring consistent achievement of sales goals.
+ Field Coaching: Spend significant time in the field (50% travel required) with sales representatives, delivering one-on-one coaching sessions, and leading by example through direct sales activities.
+ Training & Development: Facilitate engaging and informative training sessions that cater to the varying needs of sales reps at different stages of their career. Update and adapt training materials based on evolving sales strategies and market trends.
+ Sales Strategy Implementation: Work closely with the sales leadership to align coaching efforts with overall sales strategies. Provide feedback from the field to refine and enhance sales approaches.
+ Performance Monitoring: Regularly track and analyze sales performance data to identify trends, celebrate successes, and address areas of concern promptly.
+ Collaboration & Feedback: Foster a culture of continuous improvement and open feedback. Encourage knowledge sharing among sales reps and act as a conduit for communication between the field and corporate leadership.
+ Market Analysis: Keep abreast of market trends and competitor activities in assigned regions, leveraging insights to adjust sales techniques and strategies.
+ Mentorship: Serve as ongoing sales mentor post training & development stage of rep life cycle
Do You Have:
+ Bachelor’s degree in Business, Marketing, or a related field.
+ 5+ years of sales experience, with a proven track record of achieving sales targets.
+ 3+ years of experience in a sales coaching, training, or mentoring role.
+ Excellent communication, interpersonal, and presentation skills.
+ Strong analytical skills to interpret sales performance data.
+ Ability to travel up to 50% of the time to assigned markets.
+ High level of motivation, autonomy, and the ability to work effectively in a team environment.
+ Familiarity with CRM systems and sales software tools.
+ Proficient in Microsoft suite of products
Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
The starting compensation range for this position is $76,100 to $99,900.
_________________________________________________________
Our Benefits:
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
+ Identity Theft, Legal, Auto & Home and Pet Insurance
+ https://windstreambenefits.com
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
+ WinVets – Veteran Employee Resource Group
+ WOW – Women Employee Resource Group
+ WINPRIDE – LGBTQ+ Employee Resource Group
+ WBPN – Black Professional Resource Group
+ WARG – Ability Resource Group
+ LaFamilia –Hispanic Resource Group
+ AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._
Job Details
Job Family Sales
Job Function Sales Support
Pay Type Salary
Source : WindStream Communications