Receptionist - TaxFam

At TaxFam, we bring over 15 years of expertise to help you seamlessly navigate the complexities of filing both personal and business tax returns. Our team not only guides you through the process but also equips you with financial knowledge about your taxes, ensuring you’re informed every step of the way.

We pride ourselves on accuracy, meticulously reviewing every document multiple times to maintain the highest standards. You can trust that every detail is entered with precision.

What sets TaxFam apart is our personable approach. Here, you are not just a number—you’re family. Our team is fully dedicated to understanding and meeting your financial needs.

At TaxFam, transparency is key. We walk you through the entire tax process, explaining all fees and costs up front. There are no hidden surprises, just honest, straightforward service. We believe in building lasting relationships based on trust and openness.

About TaxFam:

At TaxFam, we pride ourselves on providing expert tax preparation and financial services with a personal touch. With over 15 years of experience, we treat every client as a valued member of our family, offering accurate, transparent, and personable service. As we grow, we're looking for a welcoming and organized Receptionist to be the first point of contact for our clients.

Position Summary:

We are seeking a friendly and professional Receptionist to manage our front desk and provide administrative support. The Receptionist will be responsible for greeting clients, managing phone calls, scheduling appointments, and ensuring smooth daily operations in the office. The ideal candidate is personable, detail-oriented, and comfortable working in a fast-paced environment.

Key

Job duties

• Greet and welcome clients as they arrive, creating a warm and professional first impression
• Answer and direct phone calls, taking messages as needed
• Schedule appointments and manage the calendar for tax preparers and other staff
• Assist clients with inquiries and provide information about our services
• Handle incoming and outgoing mail, emails, and office correspondence
• Maintain a clean and organized reception area
• Provide administrative support, such as data entry, filing, and document preparation
• Ensure client information is handled confidentially and securely

Qualifications:

• Previous experience as a receptionist or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and manage time effectively
• Proficiency in basic computer skills (Microsoft Office, email, scheduling software)
• Professional and friendly demeanor
• Ability to handle confidential information responsibly

What We Offer:

• Competitive pay
• Flexible scheduling (Full-Time, Part-Time)
• A supportive, family-oriented work environment
• Opportunities for growth and development
• On-the-job training

How to Apply:

If you’re a people-oriented professional with a passion for providing exceptional customer service, we’d love to hear from you! Join the TaxFam team and help us create a welcoming environment for our clients.

Salary