Receptionist - (add)ventures
East Providence, RI
About the Job
Concierge/Receptionist – East Providence, RI
We are seeking a motivated and self-driven individual to join our team as a Concierge/Receptionist at our East Providence, RI headquarters. As the first point of contact for our company, the ideal candidate will be responsible for creating a positive and welcoming environment for visitors, clients, and (add)venturists. Candidates must be self-starters who can anticipate needs, take initiative, and effectively manage various administrative tasks.
Responsibilities include:
Front Desk Management:
- Greet and assist visitors with a warm and professional demeanor.
- Answer and direct phone calls promptly, taking messages as needed.
- Manage the reception area, conference rooms and kitchen areas to ensure a tidy and organized appearance including set-up and clean-up.
- Maintain the office space each day with turning on/off lights and monitors, caring for plants and related duties.
Client and Guest Relations:
- Create a positive and lasting impression for clients and guests.
- Provide information about the company and its services.
- Anticipate and fulfill client and guest needs to ensure a seamless experience.
- Coordinate with other teams to ensure client and guest experiences exceed expectations.
- Manage catering, snacks and drinks for required meetings, paying attention to special dietary needs of guests and overall presentation.
- Assist with general hospitality and event coordination for both company and client events.
Administrative Support:
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist with scheduling and coordinating appointments.
- Maintain office supplies and ensure necessary resources are available.
- Work with HR regarding on-boarding/off-boarding duties for employees.
- Assist with mailings and general administrative tasks, i.e., typing, data entry, research, etc.
Communication and Coordination:
- Effectively communicate with various departments to relay important information.
- Collaborate with internal teams to ensure clear communication, especially for clients and guests onsite.
- Assist in coordinating meetings and events.
Problem Solving:
- Address and resolve inquiries or issues efficiently.
- Take proactive steps to prevent potential challenges.
Technology Proficiency:
- Utilize office software, including word processing, spreadsheets, and email.
- Familiarity with phone systems and other office equipment.
Initiative and Adaptability:
- Proactively identify areas for improvement in reception processes.
- Adapt to changing priorities and handle multiple tasks simultaneously.
- Other duties as required.
Confidentiality:
- Handle sensitive information with discretion and maintain confidentiality.
Job Requirements:
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Proven experience as a receptionist or similar role, i.e., hospitality.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and Google products.
- Ability to work independently and collaboratively in a fast-paced environment.
- Positive attitude, self-motivated and a willingness to take on new challenges.
Other Essential Requirements:
- Physical demands include walking, sitting, squats, bends, lifts and moves during working hours. Must be able to lift 10-20 lbs. frequently and up to 50 lbs. occasionally.
- While performing the duties of this job, the employee is regularly required to converse and hear.
- Requires normal (corrected) vision.
- Requires coordination and manual dexterity sufficient to operate office equipment.
- The Concierge/Receptionist position is an on-site position, Monday – Friday 8:30am – 5:00pm.
- Energy, creativity and enthusiasm
- Ability to work autonomously or in groups
- Team based leadership
- A good sense of humor
- A passionate commitment to serve clients, co-workers and community
- Loyalty and integrity
$24 - $26/hour, depending on experience
We are an EEO/Affirmative Action employer.
Sorry - no relocation or visa sponsorship available.