Receptionist - ObjectWin Technology

Job Description: 
Temporary Front Office Medical Receptionist. Position is expected to perform medical front office tasks as outlined below.

Minimum Qualifications & Experience:
One year experience in medical clinic setting. Candidates’ skillsets outlined below must be clearly outlined on their resume; otherwise, application will not be considered.
Experience in high volume scheduling and phone handling, as well as experience working in a fast-paced, patient facing, customer service environment.
Medical clinic experience is an absolute must-have. Understanding of health insurance and medical terminology required.
Spanish or Armenian language fluency.

Other skills:
• Knowledgeable in Managed Care insurances as well as government payer (i.e. Medicare; MediCal or Medi-Medi)
• Knowledge of new patient registration in EMR (electronic medical record) system (EPIC is a plus)
• Skilled in prepping future patient visits by reviewing patient demographics and medical administrative forms such as consents, privacy/HIPAA forms, etc.
• Skilled in verifying eligibility through health insurance website, phone calls, medical group portals, etc.
• Knowledgeable in medical groups/IPA authorization submissions
• Excellent in following up outstanding items (i.e. MD orders, authorizations, eligibility verification, messages (hospital, insurance plans, patients, doctors, etc.)
• Skilled in scheduling patients with multi physicians
• Skilled in reviewing patient co-pay and obtaining copayment from patients
• Check incoming / outgoing faxes and distribute to clinical staff members accordingly
• Skilled in reviewing physician orders in EMR and coordinating patient scheduling in other departments
• Verifying patient demographics and update information in EMR at each visit
• Experienced in documenting outgoing/incoming phone calls in EMR
• Excellent in customer service
• Greet visitors entering the organization and direct them to the correct destination.
• Excellent verbal and written communication skills
• Excellent interpersonal skills.
• Demonstrated written and verbal communication skills
• Ability to plan and carry out responsibilities with supervision.
• Knowledge of telehealth and signing up patients onto patient portal
• Skilled in answering in-basket messages via EMR in a timely manner

Minimum Education:
High school diploma or equivalent


Location (If remote, list as so):
Onsite at Arcadia location


Schedule:
Monday – Friday (8 am to 5 pm)


Interview Type (phone, Teams, in-person, etc.):
In-person


Any other information you’d like suppliers to know:
Fluent in Spanish, Mandarin, or Cantonese.