Real AirFlow General Manager - Folino Estate Winery

Job Overview

The General Manager at Real Airflow is responsible

for leading technicians who install, repair, and maintain HVAC systems for

commercial and/or residential customers. The manager will routinely work

directly with service and installation technicians, dispatch personnel and

other managers to ensure the highest customer satisfaction while meeting

company goals and objectives.

Qualifications

• 3-5 years’ experience managing residential and/or commercial HVAC service and installation
• HVAC certification
• Ability to perform advanced level maintenance and service on HVAC systems
• Working knowledge of residential HVAC methods, techniques, and systems
• Must embrace change and the challenge to grow and improve the business
• Passion for and prior successful history of building high performing teams
• Valid Driver’s License and ability to pass pre-employment background check and drug screening
• Problem solving and conflict management skills
• Highly organized and able to handle multiple tasks and assignments
• Ability and willingness to work non-standard schedule, when needed

Duties and Responsibilities

General   

• Interviews, screens, and evaluates HVAC Technicians to meet workload demands
• Directs and provides technical support for HVAC Technicians to meet service demands and customer expectations
• Reviews technicians work, techniques, and safety requirements to ensure quality meets established standards and makes recommendations to improve quality and productivity
• Identifies training needs of staff and delivers training regularly to ensure employees’ working knowledge meets the needs of the job  
• Complies with all applicable health and safety regulations, policies, and established work practices; Ensures appropriate employee safety training and compliance is completed
• Responsible for staff performance appraisals,
• reviews and setting improvement goals per company standards       
• Responsible for working with technicians in the field and resolving customer’s and technician’s issues       
• Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements
• Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used
• Reviews work orders, invoices and time reports for accuracy and maintains minimal accounts receivables   
• Monitors budgets, goals, and objectives to ensure profitability        
• Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues   
• Monitors assigned service vehicles to ensure they are being maintained, operation according to company policy, and that an adequate inventory of parts and materials are maintained

Key Performance Indicators      

• Profit   
• Growth        
• All departmental KPIs

Environmental/Physical Requirements

• Capable of lifting materials and/or products up to 50 pounds or more   
• Must be able to use hands to handle, control, or feel objects, tools, controls, etc.
• Must be able to bend, twist, stretch 
• Must be able to climb ladders, scaffolds, or poles        
• May require repetitive movements      
• Must be able to stand/walk for long periods of time

Benefits 

• Competitive compensation package     
• PTO and Wellness Days       
• Medical, Dental, and Vision insurance options       
• 401k     
• Earned Wage Access program       
• Clear path for growth and career advancement     
• Excellent opportunity with growing brand

Calling all wine lovers (and non-wine drinker's too)! Are you looking to make a career move? We're hiring!
Nestled moments away from I-78 in the middle of Kutztown, Pennsylvania, our family-owned vineyard and winery is looking to hire motivated individuals in many different fields of interest. Escape to our little piece of Italy every day and experience a work place that offers not only tremendous growth and advancement opportunity, but competitive compensation, medical benefit options and so much more. Learn what it is like to love what you do, and do what you love, all while being a part of the hospitality and wine industry! Salute!

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