Medical Receptionist/Front Desk clerk - Together Women's Health, LLC
Highlands Ranch, CO 80129
About the Job
The Women's Imaging Center, a Partner Practice of Together Women's Health, is seeking a full time Medical Receptionist/Front Desk clerk to join their growing team.
The Medical Receptionist/Front Desk clerk is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone and/or in person. The Medical Receptionist is also responsible for greeting patients, scheduling future appointments, and utilizing the Electronic Health Record system in a professional and efficient manner.
This position must be filled by someone open to travel to any of our other locations (Denver, Lakewood, Highlands Ranch) as needed although primary work location will be at the Highlands Ranch location.
Responsibilities:- Must have a strong commitment to providing exceptional service with a smile and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs.
- Entering and updating patient’s insurance information with accuracy and efficiency.
- Proficiently utilizing the Electronic Health Record system to complete the registration process.
- Complete the check out process by assisting the patients with scheduling future appointments.
- Preparing patients and their charts for their upcoming exams.
- Verifying insurance eligibility to ensure timely billing.
- Answer the incoming scheduling calls and schedule patients with referrals. Scheduling a minimum of 20+ patients/day will be required.
- Experience in a medical setting is preferred.
- Previous patient or customer service experience required.
- 1+ years of previous medical office experience preferred.
- Athena, MyChart, or Epic experience strongly desired/preferred.
- Strong and accurate communication skills, both oral and written.
- Must be detail oriented and have the ability to multitask.
- Must be tech savvy and comfortable working with an EHR system in a fast paced environment.
- Must have strong attention to detail
- Must be able to multitask
- Must be able to lift at least 20 lbs of charts, supplies, etc.
Why Together Women’s Health (TWH)?
Because we do things a bit differently here. We’re a rapidly growing network of OBGYN and Women's Imaging private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.
What’s in it for you?
The hiring range for this position is $19-22.50/hr.
As a full-time team member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people.
Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.