RN/LPN Lead-GuideLink Center - UnityPoint Health

Responsible for the assessment, planning, implementation and evaluation of patient care on crisis units.  Responsible for the delivery of patient care through a multidisciplinary approach.  Patient treatment planning is through an interdisciplinary approach consisting of patient staffing’s and special care conferences.  Assist with designated management duties in a leadership role.  The patients served are patients of adults in need of the supportive setting of crisis services.   Program care is focused on continuity, accountability, relationship based and evidence-based services that reflects a commitment to compassionate, competent care delivered by the interdisciplinary team.  Care is provided through a therapeutic relationship with the patient and supportive natural supports.  A spirit of inquiry is encouraged and supported.  Evidence-driven protocols are utilized to assure reliable and consistent care.

Why UnityPoint Health?

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a  culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits –Our competitive  Total Rewards  program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development– We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org.

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Key Accountability
• Admission assessment includes completion of the comprehensive evaluation of the mental status – patient’s mood, affect, though content and psychosocial issues.
• Initiates care plan updates and documents on the progress towards goals per unit policy.
• Maintains competence in performing procedures involved with the management of aggressive or potentially aggressive patients.
• Leads by coaching, training, and oversight of the medication management and certified medication aid programs for crisis services.
• Oversees the care of medications in crisis services.
• Is knowledgeable regarding managed care implications – precertification and utilization review procedures.
• Assists with crisis services placement, where applicable.
• Provides consultation regarding behavioral health issues as needed to other departments.
• Collaborates with interdisciplinary team and other agencies.
• Provides consultation regarding behavioral health or medical issues as needed to staff/departments.
• Assists management with performance appraisal of unit staff.
• Assists with designated management duties.
• Assists with coaching/counseling staff as appropriate. 

Basic UPH Performance Criteria
• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.