R&D Engineer from Platform Staffing Group

Platform Staffing Group (an STA Group Company) is looking for a Jr. R& D Engineer to assist our client in Candidate will supporting our client’s  international fleet of automation systems, hardware, software, and documentation for the Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems and Seed Handling Systems; designed, developed, and manufactured by the AFT Seed Engineering team for our client. All Candidates will be required to be 100% onsite during their training period in Johnston, IA (NO EXCEPTIONS). Candidate will be required onsite 60% of the time for the duration of the assignment once the training period is complete.

Duties:

Intake and processing of service requests (JIRA Service Desk).

Solve hardware, software, server, and database issues.

Support document creation and maintenance (Confluence).

Direct user training and support.

Required Skills:

Bilingual: English and Portuguese (business level proficiency).

3+ years of experience in:

Prior Customer service experience in person or remote.

Knowledge and understanding of SQL and relational databases.

SQL queries creation experience.

Experience with DB tables relationships.

Experience working with Stored procedures.

Ability to coordinate multiple tasks with aggressive timeframes.

Self-starter attitude: Take initiative and work independently with minimal supervision.

Excellent communication skills: writing, verbal (listening and comprehension).

Have an understanding in low voltage electronics (48V or less).

Basic understanding of mechanical, electronics, pneumatics, and hydraulic systems.

Associate’s degree, 3+ years support experience or equivalent experience in a technology field (engineering, electronics, software development).

PLATFORM STAFFING GROUP, an STA Group Company IS AN EQUAL OPPORTUNITY EMPLOYER

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