Quality and OPEX Manager - Multi-Color Corporation (formerly Fort Dearborn)

Description

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

Why work at MCC: 

• Compensation: $120,000-$130,000,00
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays 

Responsibilities: 

• Drives quality improvement efforts to establish and enforce an effective Quality Management System (QMS).
• Uses Lean Six Sigma methodology to support Lean initiatives, improve processes and reduce defects.
• Manages supplier quality and ensures a process is in place to provide feedback to suppliers when defects are found and ensure corrective actions are received.
• Implements and maintains internal surveillance audit process focused on ensuring adherence to the QMS, Control Plans, and QPOC process.
• Establishes and implements various cross functional training programs in order to drive cultural change and to assure high levels of expertise, support and compliance in areas related to quality system functions.
• Coaches and develops plant Quality Technicians in effective use of quality tools such as process audits, root cause counter measure (RCCM), measurement systems analysis (MSA), and statistical process control (SPC) and quality management systems (QMS).

• Leads the facility quality efforts and defines areas of responsibility, personnel requirements and operational procedures.
• Establishes effective quality management system by updating quality assurance manual and procedures.
• Ensures that Change Management procedures are followed and communicated to all affected associates.
• Reviews and standardizes control plans, closed loop corrective action systems and quality management systems in all plants.
• Assures adherence to the internal audit plan to verify plant adherence to MCC quality management system.
• Assures supplier quality by enforcing quality assurance standards, policies and industry/government requirements.
• Collaborates with other members of the quality organization to share best practices and ensure standardization across business units.
• Monitors the performance of the Quality Management System through data analysis and adherence to standards.
• Works with facility management team to achieve overall financial objectives, reduce customer credits by making fiscally responsible business decisions and initiating corrective actions to prevent systemic issues from occurring.

• Function as the resident Lean, MDI, CI Subject Matter Expert (SME)
• Actively participate in Lean, Quality, Product Safety, SQF (Safe Quality Foods), and Workplace Safety Programs.
• Utilization of CI/Lean tools, processes, and systems.
• Work with the Lean Steering Committee, Plant Manager, and on-site Lean experts in identifying activities, values and selecting Kaizen events and ensure proper resourcing / preparation for events.   
• Lead Kaizen events, follow up on action items, analyze and re-evaluate outcomes through hands-on participation.
• Analyze reporting and communication of departmental key metrics related to continuous improvements, and Environmental, Health and Safety performance.
• Drive Key Performance Indicators (KPI) by utilizing Lean Principles to analyze systems and create action plans to improve them.
• Ensure Lean activities are linked to the business objectives and develop a site transformation plan in collaboration with the site management team.
• Ensure pre-event training, preparation for events, development and implementation of a communication plan, post-event follow-up and auditing of results, prompt delivery of supplies and materials, and mentoring KPO team members.
• Understand and apply financial drivers and Key Performance Indicators (KPI).
• Lead team to develop and maintain engineering competencies at the sites by coaching and mentoring to build capabilities.
• Teach Lean tools to all levels of the organization (Kaizen, 5S, TPM, Set-up reduction, Standard Work, Visual Management, SQDC boards, MDI, etc.).
• Work with a wide variety of corporate leadership, department management, site associates, and outside vendors to drive improvement in Safety, Quality, production efficiency, costs, and loss reduction.
• Provide overall support, assistance, direction, and communication to management teams regarding CI initiatives.
• Partner and mentor Multi-Color manufacturing leadership in Lean techniques, resulting in transformational progress.
• Build and maintain the foundation for continuous improvement by ensuring the effective functioning of transformation activities aligned to a Lean Operating System.
• Foster a culture of moving forward in a change environment and assuring buy-in and ownership at all levels.
• Share best practices to drive results and capability to development consistency.
• Maintain overall program tracking for impact and cultural improvements.
• Perform relevant duties as assigned by Director of Quality and Operational Excellence. 

• Maintains professional and technical knowledge by attending educational workshops; achieving certifications, establishing personal networks; participating in professional societies.
• Participates in special projects and performs other duties as assigned.
• Multi-Color has been around for almost 100 years, and we pride ourselves on our high level of excellency. Every team member of Multi-Color is expected to treat all associates respectfully and professionally. 

• Bachelor's degree in engineering, manufacturing technology or Business Administration (related technical discipline may be considered). 10 years of direct experience with requisites in lieu of degree.
• Minimum of 10 years in leadership role(s) in one or more of the areas of quality, engineering, manufacturing, operations, and/or lean deployment.
• Demonstrated problem solver with direct experience coaching, teaching, and applying lean sigma, six sigma and/or lean manufacturing techniques. 
• Skilled in statistical process control, change management, and legacy quality tools such as PDCA, FMEA, control plans, etc.
• Experience in being a change agent leading complex transformational activities.
• Strong change management skills and demonstrated experience changing a culture to a Lean environment. 
• Experience successfully leading and directing employees who are not direct reports. 
• Strongly preferred Six Sigma or CQE (ASQ or equivalent)
• Preferred Certified Lean (lean certification such as TBM, Shinghijutsu, Danaher etc.)

• Travel up to 10%, and/or as needed to support business needs.

Diversity & Inclusion:

MCC fosters an inclusive culture that respects and embraces our teammates’ diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples’ gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.

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