Quality Manager at Gables Search Group
Wilburton, OK
About the Job
What you will be doing:
- Formulate and maintain quality control objectives.
- Coordinate quality objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
- Direct employees engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
- Plan, promote, and organize training activities related to product quality and reliability.
- Investigates and resolves customer complaints.
- Oversee internal and external audits relative to ISO standards. Prepare formal reports.
- Outline product deficiencies and suggests corrections. Tracks corrective actions until discrepancies are resolved.
- Review all product analysis from the various departments to determine the existence of any quality problems.
- Follow incoming inspection requirements as needed.
- Coordinate quality system non-conformance issues with the appropriate manufacturing department personnel and/or suppliers to achieve acceptable resolution.
- Evaluate and supervise assigned customer complaints. Works with the appropriate department personnel to resolve the complaint.
- Conduct FMEA and PFMEA in support of new designs and/or continuous improvement projects.
- Performs other related duties as required or assigned.
SUPERVISORY RESPONSIBILITIES
- Supervise non-supervisory employee(s).
- Interview and train employees; plan, assign and direct work; appraise performance, reward and discipline employees; address complaints and resolve problems.
- Work with Human Resources on employee issues.
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Knows arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Knows and predicts physical principles, laws, their interrelationships, and their applications to understand fluid, material, and atmospheric dynamics; understands mechanical and electrical structures and processes.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Identifies the underlying principles, reasons, facts, or information by breaking down information or data into separate parts.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
- Maintains confidentiality and uses discretion with business information.
- Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
- Writes routine reports and correspondence.
- Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.
- Deals with problems involving several known variables in situations of routine nature.
- Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
- Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
- Completes some moderately repetitive tasks.
- Uses complex and noncomplex machines and equipment.
What you need:
Education and Experience
- Bachelor’s degree in engineering, engineering technology, or a related technical field (required).
- Seven or more years of experience in quality assurance, quality control, performance testing, or a related field (preferred).
- Master’s degree in a relevant field could substitute for years of experience.
- Three years of supervisory experience (required).
Computer Skills
- Intermediate: Database, programming languages, spreadsheet
- Basic: Word processing/typing, presentation/PowerPoint.
Certificates and Licenses
- None.