Quality Assurance Manager - Eurofins EPK Built Environment Testing, LLC

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

The Quality Assurance (QA) Manager has the authority for and responsibility of developing, implementing, and improving the laboratory Quality System set forth by Eurofins Built Environment Testing. The QA Manager oversees the maintenance of quality control (QC) records; maintains certifications; approves, develops, and maintains Standard Operating Procedures (SOPs); submits monthly QA Reports. The QA Manager has the final authority to accept or reject data, and to stop work in progress if procedures or practices compromise the validity and integrity of analytical data. The QA Manager is available to any employee at the facility to resolve data quality or ethical issues. The QA Manager is independent of laboratory operations.

Essential Duties and Responsibilities:

• Ensure adherence to highest quality and ethical standards in laboratory operations
• Oversee Quality Assurance (QA) program for multiple laboratory sites
• Assist in and monitor laboratory's compliance with the reference methods, SOPs, and agency-specific requirements
• Generate and submit monthly QA reports
• Monitor quality trend analysis and proactively identify areas for improvement
• Assist in identification of systematic problems within the laboratory.
• Perform root cause analysis investigations in response to audit findings, client complaints, training needs assessments, data recall events, etc.
• Recommend resolutions for ongoing or recurring nonconformance, and ensure implementation of appropriate corrective action
• Conduct and respond to external audits conducted by clients and regulatory agencies
• Maintain NVLAP, AIHA and NELAC accreditations
• Work with management in performing annual Management Review of the Quality System
• Perform internal system audits of each department, write audit reports, and approve audit responses
• Maintain all necessary state and local laboratory certifications
• Maintain training records, including Demonstrations of Capability (DOCs) for all analysts
• Review and approve laboratory SOPs. Write SOPs as needed
• Track revised reports, and assist in identifying systematic improvements to minimize errors
• Track customer complaints and assists in identifying improvements
• Assist other laboratories as needed, including performing systems audits of other Eurofins Built Environment Testing laboratories
• Monitor new regulations, communicate them to the laboratory, and ensure compliance with the current version of regulations

Qualifications

Education:

• BA/BS in a physical or life science.
• Three or more hours of college level statistics coursework
• Experience with technical writing

Ability and Skills:

Knowledge of :

• Environmental testing methodologies
• General regulatory requirements (ISO 17025, TNI Standards)
• Analytical laboratory techniques
• Laboratory QA requirements
• Statistical principles
• Computers, spreadsheets, and databases

Ability to:

• Communicate effectively at all levels of organization, clients, and outside agencies
• Work independently and as part of a team
• Self-motivate
• Adapt to changing circumstances
• Maintain a positive attitude
• Analyze problems and effect solutions
• Prioritize tasks
• Learn new techniques
• Perform multiple tasks simultaneously
• Keep accurate records
• Follow instructions
• Comply with company policies

Additional Skills:

• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Excellent leadership, initiative, and teambuilding skills
• Time management and problem-solving skills
• Strong attention to detail

Additional Information

This individual